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SPECIFICTION
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Productboard

productboard.com

From $19/mo Free plan WebAPIBrowser extension

What it is

Productboard helps product teams gather customer feedback, understand needs, prioritize work and bring products to market. It centralizes feedback so teams can identify trends, surface requests and connect insights to feature ideas. Collaborative, contextual roadmaps keep stakeholders informed, while product priorities and objectives can be aligned with business goals. Productboard Spark includes AI capabilities; listed across plans are AI chat, feedback summaries, scheduled tasks and an MCP server. Integrations include Zendesk, Slack, Intercom, Jira, Azure DevOps, GitHub, Salesforce, Amplitude, Mixpanel and Google Drive. Productboard offers API v2.0 and a GDPR API for removing customer data. Every plan includes community and email support; Business adds prioritized email support and Enterprise expedited email support. Free and Plus plans include up to 25 contributors and 500 feedback items. Business includes unlimited feedback notes, while Enterprise offers unlimited contributors. Productboard is available on web, as an API and as an extension. A free plan and 14-day trial are listed. Plus costs $19 a month billed annually; Business costs $59 a month with a two-maker minimum, billed annually.

Spec sheet

Purpose
Productboard helps teams collect feedback, understand customer needs, prioritize what matters, and bring products to market faster.Read 3 Oct 2026 · trust.productboard.com
Audience
Productboard describes its platform as built for product teams from fast-scaling startups to enterprise organizations.Read 3 Oct 2026 · productboard.com
API
Productboard offers API v2.0, an MCP server, and a GDPR API for removing customer data.Read 3 Oct 2026 · productboard.com
Integrations
Listed integrations include Zendesk, Slack, Intercom, Jira, Azure DevOps, GitHub, Salesforce, Amplitude, Mixpanel, and Google Drive.Read 3 Oct 2026 · productboard.com
Security
The Trust Center lists SOC 2 Type II, CSA, GDPR, CCPA, SIG, PCI, EU-US DPF, ISO 27001:2022, and CASA badges.Read 3 Oct 2026 · trust.productboard.com
Support
The pricing page includes community and email support in every plan; Business adds prioritized email support and Enterprise adds expedited email support.Read 3 Oct 2026 · productboard.com
Founded
2014Read 28 Sep 2026 · productboard.com
AI
Productboard Spark includes AI-powered capabilities, and the pricing page lists AI chat, feedback summaries, scheduled tasks, and an MCP server across all plans.Read 3 Oct 2026 · productboard.com
Customer insights
The platform centralizes product feedback so teams can identify trends, surface top requests, and link insights to feature ideas.Read 3 Oct 2026 · productboard.com
Plan limits
The Free and Plus plans include up to 25 contributors and 500 feedback items, while Business includes unlimited feedback notes and Enterprise includes unlimited contributors.Read 3 Oct 2026 · productboard.com
Roadmaps
Productboard offers collaborative, contextual roadmaps to keep stakeholders informed and aligned.Read 3 Oct 2026 · productboard.com
Security practices
The Trust Center says Productboard conducts annual third-party penetration tests and weekly application DAST scans.Read 3 Oct 2026 · trust.productboard.com
Strategy
Productboard aligns product team priorities, product objectives, and business goals.Read 3 Oct 2026 · productboard.com

Plans and prices

Free Free billed annually (or $0, billed monthly) 50 AI credits/month · 500 feedback notes · 25 contributors · 1 teamspace · 1 product portal Read 3 Oct 2026 · productboard.com
Plus $19 a month billed annually (or $25 maker/month, billed monthly) 250 AI credits maker/month · 500 feedback items · 25 contributors · 1 teamspace · 1 product portal Read 3 Oct 2026 · productboard.com
Business $59 a month 2 makers minimum, billed annually (or $75 maker/month, 2 makers minimum, billed monthly) 500 AI credits maker/month · 25 contributors · 2 product portals · unlimited teamspaces Read 3 Oct 2026 · productboard.com
Enterprise Priced on request 5 makers minimum, billed annually 800 AI credits maker/month · unlimited contributors · unlimited teamspaces · SAML SSO and SCIM Read 3 Oct 2026 · productboard.com

Every Productboard plan and price →

Strong points and limits

Strong points

  • Feedback can be linked to feature ideas
  • Collaborative roadmaps help inform stakeholders
  • All plans list AI chat and feedback summaries
  • Every plan includes community and email support
  • Offers a GDPR API for customer-data removal

Limits

  • Free and Plus are limited to 25 contributors and 500 feedback items
  • Business requires a two-maker minimum
  • Plus costs $19 a month billed annually

Who it suits

Productboard suits product teams that need a shared place to organize customer feedback, plan roadmaps and set priorities. It describes its audience as ranging from fast-scaling startups to enterprise organizations.

Verdict

Productboard brings feedback, prioritization and roadmapping together, with plan limits and support levels that vary by tier. Plus is priced annually, while Business has a two-maker minimum.

Where Specifiction places it

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