Crafter.ai vs Desku AI Chatbot Builder
Crafter.ai
crafter.ai
Desku AI Chatbot Builder
desku.ioSide by side
| Figure | Crafter.ai | Desku AI Chatbot Builder |
|---|---|---|
| Price from | €20/mo | $39/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 3 | 8 |
| Spec score · Chatbot Builders | 7.6 (#188) | 9.1 (#10) |
| AI bot generation | Yes | Yes |
| Deployment channels | multichannel | multichannel |
| Founded | 2018 | A company-data listing reports Desku.io was founded in 2022; LinkedIn's profile opened here does not display a founding year. |
| Free plan | No | Yes |
| Headquarters | Reggio Emilia, Italy | Wilmington, Delaware, United States |
| Human handoff | Yes | The chatbot can escalate conversations to human agents and transfer them to live chat. |
| Knowledge-base answers | Yes | Yes |
| Visual flow builder | Yes | Yes |
Plans
Desku AI Chatbot Builder
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
In their own words
Desku AI Chatbot Builder
Desku AI Chatbot Builder combines chatbot creation with a multichannel inbox for customer conversations. A visual flow builder and AI bot generation support bot setup, while knowledge-base answers help automate responses. Conversations can be handed off to a human. Its unified social inbox includes comment management, reply automation, and team assignment.
The service runs on the web, iOS, and Android, and a mobile app is available. Pricing is freemium. The Free plan costs nothing, billed monthly, and includes 2 agents and 1 inbox. Growth costs $39 a month, billed monthly, for 6 agents. Advance costs $79 a month for 12 agents, and Business costs $179 a month for 25 agents. A 14-day trial is listed. The maker is based in Wilmington, Delaware, United States.