CrashPlan Legal Hold vs Everlaw

CrashPlan Legal Hold preserves and collects backup data tied to legal matters as part of eDiscovery. A preservation policy sets which files are kept and for how long; a matter applies that policy to a group of users. CrashPlan collects regular file updates from custodians’ devices without notifying them, and the hold’s backup set is not shown in the CrashPlan app. Data access and policy changes are logged for audit, and CrashPlan says it retains file timestamps, permissions, and directory paths. An open API and integration documentation let an existing eDiscovery platform access preserved data. Collection requires an active hold and an active CrashPlan app on the target device. Console collection is unavailable for archives using an Archive key password or Custom key, though the data remains preserved. Custodians continue using a subscription while a matter is open. Releasing a custodian or closing a matter starts permanent deletion of data preserved by that hold. Pricing is on request; there is no free plan.

Everlaw is a cloud e-discovery platform for litigation and investigations, covering legal holds, discovery, case building, and trial preparation. It provides native file viewing, email threading, automated redaction, batch redactions, spreadsheet and video redactions, and productions with clawbacks. Production outputs can include PDF, TIFF, PNG, JPEG, native files, TXT, DAT, CSV, and OPT. AI features include Deep Dive, Coding Suggestions, predictive coding, clustering, document summaries, and AI-assisted writing. Deep Dive returns natural-language answers grounded in evidence with citations to source documents. Single-document AI actions and Writing Assistant are included, while batch AI actions are usage-based and some require credits. Connectors cover sources such as Microsoft 365, Purview, Slack, Salesforce, OneDrive, SharePoint, Zoom, Box, Dropbox, Google Drive, and others. Data is encrypted in transit and at rest, with multi-factor authentication, single sign-on, and granular user management. Pricing is based on managed data and usage, with case or annual subscriptions, unlimited users and uploads, and pricing on request. There is no free plan.