CrashPlan Legal Hold vs Hanzo

CrashPlan Legal Hold preserves and collects backup data tied to legal matters as part of eDiscovery. A preservation policy sets which files are kept and for how long; a matter applies that policy to a group of users. CrashPlan collects regular file updates from custodians’ devices without notifying them, and the hold’s backup set is not shown in the CrashPlan app. Data access and policy changes are logged for audit, and CrashPlan says it retains file timestamps, permissions, and directory paths. An open API and integration documentation let an existing eDiscovery platform access preserved data. Collection requires an active hold and an active CrashPlan app on the target device. Console collection is unavailable for archives using an Archive key password or Custom key, though the data remains preserved. Custodians continue using a subscription while a matter is open. Releasing a custodian or closing a matter starts permanent deletion of data preserved by that hold. Pricing is on request; there is no free plan.

Hanzo is a platform for enterprise legal and compliance teams that find, preserve, collect, and analyze data from collaboration systems, websites, and social media. Its work supports audits, investigations, data subject access requests, and litigation. Chronicle preserves dynamic website and social content, including interactive calculators, authenticated journeys, and filtered views. Illuminate supports discovery and review across email and collaboration platforms and can preserve information in place across Slack, Microsoft Teams, Google Workspace, Jira, and Confluence. Spotlight AI interprets context, sentiment, and relationships while recording why content was surfaced. Customers can request one-time or continuous collections and apply filters to limit overcollection. Listed sources include Asana, GitHub, email, web, social media, and internal SaaS tools; automated redaction is available. Hanzo says stored information uses unique 256-bit encryption keys and reports SOC 2 Type 2 certification in October 2019. Pricing is on request, with self-hosted and web platforms.