CrashPlan Legal Hold vs Litera CAM Litigation Hold

CrashPlan Legal Hold preserves and collects backup data tied to legal matters as part of eDiscovery. A preservation policy sets which files are kept and for how long; a matter applies that policy to a group of users. CrashPlan collects regular file updates from custodians’ devices without notifying them, and the hold’s backup set is not shown in the CrashPlan app. Data access and policy changes are logged for audit, and CrashPlan says it retains file timestamps, permissions, and directory paths. An open API and integration documentation let an existing eDiscovery platform access preserved data. Collection requires an active hold and an active CrashPlan app on the target device. Console collection is unavailable for archives using an Archive key password or Custom key, though the data remains preserved. Custodians continue using a subscription while a matter is open. Releasing a custodian or closing a matter starts permanent deletion of data preserved by that hold. Pricing is on request; there is no free plan.

Litera CAM Litigation Hold helps firms identify, notify people about, track, and preserve information subject to legal holds. The Unified Project Directory provides a place to track holds across supported collaboration systems, while teams can designate custodians and require notifications, surveys, and acknowledgments. The module covers active matters and retrospective holds involving older matters, groups of matters, time periods, or custodians. Held iManage or NetDocuments content can be locked, declared as a record, made read-only, or exported as a snapshot to cloud storage or a network drive; held material can also be preserved in a separate repository. When a hold ends, firms can release the data and resume usual disposition policies. Litigation Hold is an add-on for CAM C3 and above licenses and is available for iManage and NetDocuments. CAM is a cloud-hosted SaaS platform with integrations including Microsoft 365 systems and file shares. Litera describes CAM as SOC 2 Type II compliant and within the scope of its ISO 27001:2013 certification and controls. Pricing is on request.