Cratio CRM vs MapleConnect
Cratio CRM
cratio.com
MapleConnect
mapleconnect.aiSide by side
| Figure | Cratio CRM | MapleConnect |
|---|---|---|
| Price from | ₹66.58/mo | $199/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 3 | 5 |
| Spec score · Fitness CRM Software | 8.7 (#5) | 8.6 (#6) |
| Integrations | Listed integrations include IndiaMART, JustDial, Facebook Lead Ads, Google Ads, 99acres, MagicBricks, Housing.com, TradeIndia, Zapier, Make, Pabbly Connect and n8n. | The vendor describes native connectors, a Zapier app and a documented public REST API for custom real-time synchronization. |
| Intended users | Cratio describes itself as built for Indian sales teams and says it serves industries including real estate, education, financial services and manufacturing. | The mortgage page says the product is designed for solo loan officers as well as teams. |
| Product | Cratio combines sales CRM, mobile call tracking and WhatsApp Business for Indian sales teams. | MapleConnect is an AI-native mortgage CRM for borrower and referral-partner pipelines, follow-up, scheduling, and contact records. |
| Support | Pro includes email support, a knowledge base and videos, and implementation help; Enterprise includes a dedicated account manager. | The mortgage page lists live human support at (888) 499-9060 and says guided migration is free. |
Plans
MapleConnect
- FreeFree
- MapleConnect FreeFree
- Essential$199 a month
- Professional$299 a month
- Premium$399 a month
In their own words
MapleConnect
MapleConnect is an AI-native mortgage CRM for borrower and referral-partner pipelines, follow-up, scheduling, and contact records. It can send an immediate text and email response to website forms, rate-quote requests, ad leads, and missed calls. Its AI voice agent can answer around the clock, collect caller details, book consults, and log calls; questions about rates and programs go to a licensed loan officer. Automated SMS and email sequences follow borrower stages such as new inquiries, early shopping, and in-process milestones. Real estate agents, builders, and financial planners can have their own pipeline, shared-file status updates, and ongoing contact cadences. MapleConnect covers lead capture, response, nurture, scheduling, and touch records, while credit decisions, disclosures, rate locks, and underwriting stay with the customer and its loan origination system. Listed connectors include Twilio, RetellAI, Stripe, Google and Outlook Calendar, Resend, SendGrid, Facebook Lead Ads, and Zapier; a public REST API supports custom real-time syncs. The service is web-based, with API access. A free plan and 14-day trial are listed; paid plans start at $199 a month.