Cratio CRM
cratio.com
Spec sheet
- Product
- Cratio combines sales CRM, mobile call tracking and WhatsApp Business for Indian sales teams.Read 29 Sep 2026 · cratio.com
- Intended users
- Cratio describes itself as built for Indian sales teams and says it serves industries including real estate, education, financial services and manufacturing.Read 29 Sep 2026 · cratio.com
- Free plan
- NoRead 21 Sep 2026 · cratio.com
- API
- The product lists API access and webhooks, and its integration page says it connects to 6,000+ apps through Zapier, Make and Pabbly Connect.Read 29 Sep 2026 · cratio.com
- Integrations
- Listed integrations include IndiaMART, JustDial, Facebook Lead Ads, Google Ads, 99acres, MagicBricks, Housing.com, TradeIndia, Zapier, Make, Pabbly Connect and n8n.Read 29 Sep 2026 · cratio.com
- Security
- Cratio says its cloud infrastructure runs on AWS in Mumbai and user communications use HTTPS with TLS encryption.Read 29 Sep 2026 · cratio.com
- Support
- Pro includes email support, a knowledge base and videos, and implementation help; Enterprise includes a dedicated account manager.Read 29 Sep 2026 · cratio.com
- Headquarters
- Chennai, IndiaRead 28 Sep 2026 · cratio.com
- Founded
- 2011Read 28 Sep 2026 · cratio.com
- Automation
- A visual workflow builder supports triggers, conditions and actions for tasks such as lead assignment, escalation and follow-up.Read 29 Sep 2026 · cratio.com
- Call recording
- Call recordings automatically sync to a lead’s CRM timeline for manager review.Read 29 Sep 2026 · cratio.com
- Call tracking
- Its Android mobile call tracking logs incoming, outgoing and missed SIM calls without requiring a VoIP app.Read 29 Sep 2026 · cratio.com
- Data controls
- The security page lists role-based permissions, audit logging, field-level access controls and API authentication.Read 29 Sep 2026 · cratio.com
- Lead management
- The CRM includes lead capture, routing, a Kanban pipeline, custom fields, tags and lead segmentation.Read 29 Sep 2026 · cratio.com
- Marketing automation
- YesRead 21 Sep 2026 · cratio.com
- Mobile app
- YesRead 21 Sep 2026 · cratio.com
- Reporting
- Reports cover call counts, connection rates, pipeline movement, revenue, telecaller activity and lead source performance.Read 29 Sep 2026 · cratio.com
- Trial and onboarding
- The pricing page offers full-feature access for 30 days before subscription, with CRM setup, migration and team onboarding.Read 29 Sep 2026 · cratio.com
- Visual sales pipeline
- YesRead 21 Sep 2026 · cratio.com
- The team inbox uses the official WhatsApp Business API and includes templates, campaigns, chatbot and automation.Read 29 Sep 2026 · cratio.com
Plans and prices
Pro ₹799 a year billed annually; minimum 5 users; 18% GST extra 5 users minimum Read 21 Sep 2026 · cratio.com
Pro ₹399 a month ₹399/user/month billed annually; ₹799/user/month list price; minimum 5 users; 18% GST extra 5 users minimum · CRM, mobile call tracking and WhatsApp included · Android and iOS app Read 29 Sep 2026 · cratio.com
Enterprise Priced on request Custom pricing; contact sales Custom forms · custom integrations · offline billing · dedicated account manager Read 29 Sep 2026 · cratio.com
Where Specifiction places it
- Fitness CRM Software#5 of 278.7
- CRM Software#83 of 2448.3
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