LoopSpark
loopspark.com
What it is
LoopSpark is an automated CRM for fitness studios that brings together client communication, team collaboration, and reporting. It provides client profiles, behavior segmentation, two-way SMS, email campaigns, automated communications, and staff task management. Studios can select catalog automations or build custom ones for client messages and staff to-dos. Connections with Mindbody, Pike13, Mariana Tek, and fitDEGREE import client and booking data, though syncing is not instant and an initial import may take several days. The Essential Monthly plan is $189 a month per location, with unlimited contacts, email, and staff accounts, plus 2,500 SMS units per billing period. Additional SMS bundles cost $15 for 1,000 units and are purchased automatically. A 30-day trial is available, but there is no free plan. Android, iOS, and web versions are listed. Optional per-location add-ons cost $10 a month for Zapier and $45 a month for Forms & Waivers.
Spec sheet
- What it does
- LoopSpark is a cloud CRM and automation system for fitness and wellness studios that manages client communications, staff tasks, reporting and retention workflows.Read 21 Oct 2026 · loopspark.com
- Purpose
- LoopSpark describes itself as an automated CRM for fitness studios, combining client communication, team collaboration, and reporting.Read 4 Oct 2026 · loopspark.com
- Audience
- The maker says LoopSpark was built by fitness studio owners and is intended for fitness and wellness businesses.Read 4 Oct 2026 · loopspark.com
- Mobile apps
- The iOS and Android apps support client messaging, task management, and access to client profiles.Read 4 Oct 2026 · loopspark.com
- Security
- LoopSpark's privacy page says it uses commercially acceptable means to protect personal information and does not guarantee absolute security.Read 4 Oct 2026 · loopspark.com
- Support
- New studios receive two one-hour onboarding calls, recordings retained for 30 days and weekday email support from 9 a.m. to 5 p.m.Read 21 Oct 2026 · docs.loopspark.com
- Founded
- 2017Read 28 Sep 2026 · loopspark.com
- Android app
- Google Play describes the Android app as supporting calls and SMS, task management and client-profile access; it was updated September 3, 2025.Read 21 Oct 2026 · play.google.com
- Android data disclosure
- Google Play lists the developer declaration as no data shared with third parties and no data collected.Read 21 Oct 2026 · play.google.com
- API access
- The signup page advertises franchise-level API access, reporting and brand controls.Read 21 Oct 2026 · loopspark.com
- Automation catalog
- The product includes ready-made automation templates for common studio journeys.Read 21 Oct 2026 · loopspark.com
- Automations
- Users can choose catalog automations or create custom automations for client communications and staff to-dos.Read 4 Oct 2026 · loopspark.com
- Behavior segmentation
- Behavior-based segments support targeted reporting and personalized outreach.Read 21 Oct 2026 · loopspark.com
- Booking integrations
- Supported booking platforms are Mindbody Online, Pike13, fitDEGREE and Mariana Tek.Read 21 Oct 2026 · loopspark.com
- Cancellation consequence
- After the paid period ends, automations stop and LoopSpark deletes saved segments, message wording, booking access and client data unless a pause is arranged.Read 21 Oct 2026 · docs.loopspark.com
- Class communications
- One-click messaging can notify everyone booked into an event.Read 21 Oct 2026 · loopspark.com
- Client profiles
- Profiles combine conversation, purchase and attendance history for each client.Read 21 Oct 2026 · loopspark.com
- Company founding
- LinkedIn gives 2018 as the founding year.Read 21 Oct 2026 · linkedin.com
- Company headquarters
- LinkedIn lists New York as LoopSpark’s headquarters.Read 21 Oct 2026 · linkedin.com
- Company history
- The maker's history says LoopSpark launched publicly in 2019 after its beta period.Read 4 Oct 2026 · loopspark.com
- Company size
- LinkedIn lists LoopSpark as a privately held software company with 2–10 employees.Read 21 Oct 2026 · linkedin.com
- Custom automations
- Users can create unlimited custom automations for messages and staff to-dos.Read 21 Oct 2026 · loopspark.com
- Data sync limit
- Booking-platform data syncs automatically but is not instant, and the initial import can take several days depending on the platform.Read 4 Oct 2026 · docs.loopspark.com
- Data synchronization
- Synchronization runs automatically throughout the day, but changes can take up to a day to appear.Read 21 Oct 2026 · docs.loopspark.com
- Documentation depth
- The public help center covers setup, booking connections, automations, playbooks, filters, messaging, tasks, forms, events, roles and billing.Read 21 Oct 2026 · docs.loopspark.com
- Email builder
- A drag-and-drop responsive email editor is included for templates and newsletters.Read 21 Oct 2026 · loopspark.com
- Features
- Features include client profiles, behavior segmentation, two-way SMS, email campaigns, automated communications, and staff task management.Read 4 Oct 2026 · loopspark.com
- Forms
- The Forms & Waivers add-on supports liability waivers, intake forms, surveys, and order forms saved to client profiles.Read 4 Oct 2026 · docs.loopspark.com
- Independent listing
- Slashdot lists LoopSpark as fitness-studio CRM software for lead conversion, retention, performance measurement and growth, with automated messaging and assignable tasks.Read 21 Oct 2026 · slashdot.org
- Independent price listing
- Mindbody’s partner directory lists an all-in-one LoopSpark plan at $189 per month with a 30-day trial and features including unlimited contacts, two-way SMS, segmentation and task management.Read 21 Oct 2026 · integrations.mindbodyonline.com
- Initial import limit
- Initial history imports usually take up to two days for Pike13 or fitDEGREE, several days for Mindbody and sometimes two weeks or more for long Mindbody histories.Read 21 Oct 2026 · docs.loopspark.com
- Legal owner
- The terms and billing documentation identify Clickview Interactive, LLC as the company owning and operating LoopSpark.Read 21 Oct 2026 · docs.loopspark.com
- Licence
- The terms grant a limited proprietary license and prohibit redistribution, copying, reverse engineering and derivative works.Read 21 Oct 2026 · loopspark.com
- Limit: mobile app capability
- An Apple reviewer complained that the app allows very little activity and cannot even start a conversation easily.Read 21 Oct 2026 · apps.apple.com
- Limit: reliability
- Another Apple review states that the app never works, indicating reliability complaints.Read 21 Oct 2026 · apps.apple.com
- Multiple locations
- One login can attach multiple business locations, with billing calculated separately for each location.Read 21 Oct 2026 · loopspark.com
- Notable news
- LoopSpark says it received Mindbody’s 2021 Partner Award for Growth Leadership in September 2021.Read 21 Oct 2026 · loopspark.com
- Origin story
- The founders say LoopSpark grew from operating a Pure Barre studio and was originally launched as HelloManagers.Read 21 Oct 2026 · loopspark.com
- Payment handling
- LoopSpark says subscription card details are passed to Stripe and are not stored by LoopSpark.Read 4 Oct 2026 · docs.loopspark.com
- Payment security
- LoopSpark says Stripe receives card details directly and LoopSpark does not store payment information.Read 21 Oct 2026 · docs.loopspark.com
- Praise: automation
- An Apple reviewer called the email and SMS automation highly valuable for selling to members automatically.Read 21 Oct 2026 · apps.apple.com
- Rating on Apple App Store
- 2.7 out of 5 from 6 ratingsRead 21 Oct 2026 · apps.apple.com
- Scale claim
- The homepage claims more than 1,000 businesses, 27.6 million communications initiated in the year and 6,500 staff users.Read 21 Oct 2026 · loopspark.com
- SDK access
- Developers can invoke LoopSpark Zapier actions from code through the Zapier SDK with OAuth-scoped connections.Read 21 Oct 2026 · zapier.com
- SMS allowance
- Each billed location receives 2,500 SMS units per billing period; additional bundles cost $15 for 1,000 units and are purchased automatically.Read 4 Oct 2026 · docs.loopspark.com
- Task management
- Tasks can be created, assigned and tracked across staff members.Read 21 Oct 2026 · loopspark.com
- Two-way SMS
- Staff can communicate with clients through a shared local SMS number and collaborative inbox.Read 21 Oct 2026 · loopspark.com
- Virtual events
- A virtual-event manager distributes class links through automated messages.Read 21 Oct 2026 · loopspark.com
- Zapier
- A paid Zapier add-on can send leads into LoopSpark and pass information from LoopSpark to other apps.Read 4 Oct 2026 · docs.loopspark.com
- Zapier extensibility
- Zapier exposes LoopSpark triggers for leads, opt-ins, opt-outs and tag changes, plus actions to create leads and add or remove tags.Read 21 Oct 2026 · zapier.com
Plans and prices
Zapier $10 a month per location; optional add-on push leads into LoopSpark · send LoopSpark data to other apps Read 21 Oct 2026 · docs.loopspark.com
Zapier add-on $10 a month Per location Optional add-on Read 4 Oct 2026 · docs.loopspark.com
Forms & Waivers $45 a month per location; optional add-on liability waivers · intake forms · surveys saved to client profiles Read 21 Oct 2026 · docs.loopspark.com
Forms & Waivers add-on $45 a month Per location Optional add-on Read 4 Oct 2026 · docs.loopspark.com
Essential Monthly $189 a month Per location; no annual commitment Unlimited contacts · Unlimited email · Unlimited staff accounts · 2,500 free SMS units per billed location each billing period Read 4 Oct 2026 · loopspark.com
Essential Monthly $189 a month per studio location unlimited contacts · unlimited email · unlimited automations · unlimited staff accounts · 2,500 SMS credits included monthly; extra bundles auto-purchased Read 21 Oct 2026 · docs.loopspark.com
Strong points and limits
Strong points
- Automations can be selected or custom-built.
- Connects with four named booking platforms.
- Mobile apps provide messaging, tasks, and client profiles.
- Essential Monthly includes unlimited contacts and staff accounts.
Limits
- No free plan is available.
- Booking data syncing is not instant.
- Additional SMS bundles are purchased automatically.
Who it suits
LoopSpark is aimed at fitness and wellness businesses, particularly studios managing client communication and staff tasks. Its features also suit studios that want booking data imported from supported platforms.
Verdict
LoopSpark combines client CRM tools, staff tasks, and booking-platform imports for fitness studios. Check the per-location plan and SMS allowance against your needs, since excess bundles are purchased automatically.
Where Specifiction places it
- Fitness CRM Software#3 of 278.8
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