Skip to content
SPECIFICTION
Get listed

Mywellness CRM

mywellness.com

Free trial WebiOSAndroidAPI
Visit mywellness.com
Spec score 8.2 #10 of 43 in Gym Marketing Software

What it is

Mywellness CRM is a paid platform for fitness and wellness centres, combining software, apps, smart equipment and wearables. Staff can assign programs, track progress and coach clients in person or remotely. The system manages class calendars, appointments and staff shifts, while facilities can brand a member app with their colors, logo and content for Apple App Store and Google Play distribution. Members can check in, track workouts, book classes and appointments, message trainers, and use on-demand workouts and challenges. Health-history tools collect questionnaires and functional tests and can include cardiovascular, sleep, recovery and activity data from connected devices. Integrations cover check-ins, payments, health tracking, marketing and business intelligence. Real-time data and business trends support facility decisions. Listed customers include gyms, studios, corporate wellness programs, health and medical centres, hotels and spas. Android, iOS and web platforms are supported. Pricing is on request, and trials are requested through the plans page.

Spec sheet

What it does
Mywellness CRM combines fitness-facility management, coaching, scheduling, marketing, apps, equipment and wearable integrations.Read 15 Oct 2026 · mywellness.com
Purpose
Mywellness CRM is a platform for fitness and wellness centres that brings together software, apps, smart equipment, and wearables to streamline operations and tailor client experiences.Read 9 Oct 2026 · mywellness.com
Integrations
The integrations page lists fitness and health-management systems for check-ins, payments, health tracking, marketing and business intelligence.Read 15 Oct 2026 · mywellness.com
Headquarters
Cesena, ItalyRead 28 Sep 2026 · mywellness.com
Founded
LinkedIn states that Technogym was founded in 1983 by Nerio Alessandri in Cesena, Italy.Read 15 Oct 2026 · linkedin.com
2025 company news
Technogym reported 2025 consolidated revenue of €1.019 billion, up 13% year over year.Read 15 Oct 2026 · corporate.technogym.com
AI programs
The coaching page says AI can create plans from client data and previous workouts, with adaptive programs that change as clients progress.Read 15 Oct 2026 · mywellness.com
Analytics
Analytics offers more than 20 real-time dashboards covering clients, classes, journeys, equipment and connected devices.Read 15 Oct 2026 · mywellness.com
API access model
API partners receive a test facility, facility URL and API key from the Mywellness integration team before production access.Read 15 Oct 2026 · apidocs.mywellness.com
API data layers
The cloud API documentation organizes capabilities into CORE, BIOMETRICS, CLASSES, ASPIRATIONS, RESULTS and TRAINING PROGRAM layers.Read 15 Oct 2026 · apidocs.mywellness.com
App features
Members can use the app to check in, track workouts, book classes and appointments, message trainers, and access on-demand workouts and challenges.Read 9 Oct 2026 · mywellness.com
Branded app
Facilities can publish a white-label member app with their colors, logo, content, messaging, bookings, workout tracking and challenges without coding.Read 15 Oct 2026 · mywellness.com
Campaign analytics
Campaign reporting includes journey completion, funnel performance, staff efficiency, additional revenue and communication effectiveness.Read 15 Oct 2026 · mywellness.com
Coaching
Trainers can create custom programs, use an exercise library, track workouts and provide remote support through chat.Read 15 Oct 2026 · mywellness.com
Company headquarters
Technogym lists Via Calcinaro 2861, 47521 Cesena, Italy as its headquarters.Read 15 Oct 2026 · mywellness.com
Company legal name
The privacy policy names Technogym S.p.A. as the controller of the digital platforms.Read 15 Oct 2026 · mywellness.com
Company size
LinkedIn lists Technogym in the 1,001–5,000 employee range and says it has more than 2,500 employees.Read 15 Oct 2026 · linkedin.com
Data export
The analytics module can schedule reports, send data through webhooks to business-intelligence dashboards and export Excel or CSV files.Read 15 Oct 2026 · mywellness.com
Enterprise SDK
Technogym Enterprise API documentation describes SDK and server-side integration options for users, equipment login, prescriptions, biometrics and training results.Read 15 Oct 2026 · openplatformdocs.mywellness.com
Equipment and wearables
Clients can connect equipment that supports the Fitness Machine Service Bluetooth protocol, fitness and wellness apps, and wearables such as smartwatches, heart-rate monitors, and sleep trackers.Read 9 Oct 2026 · mywellness.com
Equipment compatibility
Connected equipment supporting the Fitness Machine Service Bluetooth protocol can send performance data to the platform.Read 15 Oct 2026 · mywellness.com
Health history
Health-history tools collect questionnaires, functional tests, cardiovascular measures, body composition, sleep, stress and activity data.Read 15 Oct 2026 · mywellness.com
Limit: broader Technogym support
Trustpilot complaints about Technogym describe slow responses, costly repairs and unresolved equipment or software problems; these reviews are company-wide rather than CRM-specific.Read 15 Oct 2026 · trustpilot.com
Limit: fitness-app synchronization
A Google Play reviewer complained that Mywellness imports steps from Google Fit but does not send Mywellness exercise sessions back to Google Fit.Read 15 Oct 2026 · play.google.com
Limit: professional app reliability
App Store reviewers reported repeated login failures, password resets and inability to reach the professional app.Read 15 Oct 2026 · apps.apple.com
Marketing automation
Marketing tools provide onboarding, promotion and retention journeys delivered through app, email and other channels.Read 15 Oct 2026 · mywellness.com
Member app stores
The branded member app can be made available for download in the Apple App Store and Google Play Store.Read 9 Oct 2026 · mywellness.com
Praise: app equipment connection
A Google Play reviewer said machine login and workout syncing generally worked, although the app was slow for exercise searches.Read 15 Oct 2026 · play.google.com
Praise: staff platform
An App Store reviewer described the MyWellness Cloud as powerful and said the professional app made staff access to client data more convenient.Read 15 Oct 2026 · apps.apple.com
Privacy contact
Technogym identifies itself as the data controller for the digital platforms covered by its privacy policy and lists [email protected] as a contact address.Read 9 Oct 2026 · mywellness.com
Public API
The mywellness cloud API is documented as JSON REST services over HTTPS for server-to-server and end-user integrations.Read 15 Oct 2026 · apidocs.mywellness.com
Rating on Apple App Store
1.8 out of 5 from 10 ratings for Mywellness for ProfessionalsRead 15 Oct 2026 · apps.apple.com
Rating on G2
0.0 out of 5 from 0 reviewsRead 15 Oct 2026 · g2.com
Rating on Google Play
2.5 out of 5 from 10.3K reviewsRead 15 Oct 2026 · play.google.com
Rating on SaaS Browser
No rating out of 5 from 0 reviewsRead 15 Oct 2026 · saasbrowser.com
Rating on Trustpilot
3.2 out of 5 from 495 reviews for TechnogymRead 15 Oct 2026 · trustpilot.com
Scheduling
The staff app supports staff availability, appointments, training sessions, class schedules and attendance tracking.Read 15 Oct 2026 · mywellness.com
Security and privacy
Technogym identifies itself as controller for Mywellness digital-platform data, appoints a DPO and provides GDPR data-subject rights.Read 15 Oct 2026 · mywellness.com
System requirements
The public pages do not state desktop operating-system requirements or self-hosting support.Read 15 Oct 2026 · mywellness.com
Trial and pricing
The plans page invites businesses to contact the company to learn more and request a trial; it does not show plan prices.Read 9 Oct 2026 · mywellness.com
Wearables and apps
Clients can connect smartwatches, heart-rate monitors, sleep trackers and fitness apps to share activity and health data.Read 15 Oct 2026 · mywellness.com
Who it serves
The site lists fitness studios, gyms, yoga and pilates studios, indoor cycling studios, corporate wellness, health and medical centres, and hotels and spas as intended business types.Read 9 Oct 2026 · mywellness.com

Plans and prices

Boost Priced on request Program features · Omnichannel campaigns · Advanced analytics · Challenges Read 15 Oct 2026 · mywellness.com
Go Hybrid Priced on request Boost features · Custom on-demand content · Trainer chat · Unsupervised training with Mywellness Kiosk Read 15 Oct 2026 · mywellness.com
Program Priced on request Starter features · Custom programs · Questionnaires and functional tests Read 15 Oct 2026 · mywellness.com
Starter Priced on request Member App and Staff App · Class and Staff scheduling · Programs library · Shop · Journey automations Read 15 Oct 2026 · mywellness.com

Every Mywellness CRM plan and price →

Strong points and limits

Strong points

  • Branded member app
  • Class, appointment and staff scheduling
  • Remote and in-person coaching
  • Wearable and equipment connections
  • Real-time business trends

Limits

  • Pricing is not public
  • Trial requires contacting the company
  • Designed for fitness and wellness organizations
  • No listed custom domain

Who it suits

It suits gyms, studios, corporate wellness programs, medical centres, hotels and spas that need scheduling, coaching, branded apps and connected-device data.

Verdict

Mywellness CRM links facility operations with member apps, coaching and connected health data. Businesses should request a trial and pricing while matching the plan features to their operating model.

Where Specifiction places it

Alternatives to Mywellness CRMAll alternatives →