PerfectGym

Spec sheet

What it does

PerfectGym is a cloud SaaS platform for administering multi-location gyms, including members, facilities, employees, sales, payments, marketing, reporting and communications.Read 15 Oct 2026 · perfectgym.com

Product

PerfectGym is a software-as-a-service system for managing multi-location gyms and fitness businesses.Read 11 Oct 2026 · perfectgym.com

Audience

It serves mid-sized and enterprise fitness businesses, wellness and sports facilities, chains, franchises, and public and private leisure operators.Read 11 Oct 2026 · perfectgym.com

Deployment

PerfectGym describes the product as SaaS and says setup timing depends on implementation scope and approach.Read 11 Oct 2026 · perfectgym.com

Integrations

Listed integrations include ClassPass, E-Gym, Fitbit, Garmin, Gympass, Milon, MyWellness, Polar, Strava and Virtuagym.Read 15 Oct 2026 · help.perfectgym.com

Security

The company says its cloud infrastructure uses ISO 27001-certified information security measures.Read 11 Oct 2026 · perfectgym.com

Support

All plans include standard customer support, while personalized support is listed for Enterprise and premium success plans are offered separately.Read 11 Oct 2026 · perfectgym.com

Headquarters

Warsaw, PolandRead 28 Sep 2026 · perfectgym.com

Access control

Access can be managed with RFID cards, QR codes and automated gate controls.Read 15 Oct 2026 · perfectgym.com

Android app distribution

Perfect Gym Go 2 has at least 50,000 Google Play downloads and supports QR entry, class booking, membership details, reminders and attendance history.Read 15 Oct 2026 · play.google.com

API authentication

API access requires a permitted employee account, an API client and client credentials used in requests.Read 15 Oct 2026 · help.perfectgym.com

API documentation

Documentation includes authentication, CQRS concepts, versioning, breaking changes, errors, webhooks and an interactive API reference.Read 15 Oct 2026 · help.perfectgym.com

API versions

API v1 is no longer developed, while API v2 has versioned releases and new integrations should use the newest available version.Read 15 Oct 2026 · help.perfectgym.com

Billing and payments

The platform includes billing, payment processing, automated billing and debt-collection capabilities.Read 15 Oct 2026 · perfectgym.com

Booking

Members can book classes, personal training and facilities through self-service channels.Read 15 Oct 2026 · help.perfectgym.com

Company headquarters

The legal imprint lists Perfect Gym Solutions sp. z o.o. at Przyokopowa 26, Warsaw, Poland.Read 15 Oct 2026 · perfectgym.com

Company ownership and news

Sport Alliance announced its acquisition of PerfectGym on 14 May 2024, backed by PSG Equity.Read 15 Oct 2026 · sportalliance.com

Company profile

LinkedIn describes the Indian subsidiary as a privately held 51–200 employee company founded in 2018 and says the wider business has more than 1,000 customers and over 2 million members.Read 15 Oct 2026 · in.linkedin.com

Company scale

The acquisition announcement says PerfectGym serves more than 130 fitness chains in over 55 countries and belongs to a group supporting more than 10,000 sports facilities.Read 15 Oct 2026 · sportalliance.com

Documentation and support

The help center contains module guides, API articles, release notes and troubleshooting material; support is offered through phone, email/help desk, chat and live representatives according to GetApp.Read 15 Oct 2026 · getapp.com

Employee management

Employee tools cover access permissions, skills, scheduling and task assignments, with a dedicated employee app.Read 15 Oct 2026 · perfectgym.com

GDPR and ISO

The company says its platform operates in line with GDPR and uses ISO 27001-certified information-security measures.Read 15 Oct 2026 · perfectgym.com

iOS system requirements

The iPhone app requires iOS 16.6 or later; the Mac version requires macOS 13.5 and an Apple M1 chip or later.Read 15 Oct 2026 · apps.apple.com

Limit: pricing and implementation

G2 reviewers describe the product as costly and report high implementation charges or billing beginning before deployment was complete.Read 15 Oct 2026 · g2.com

Limit: reliability and bugs

G2 reviewers report slowness, glitches, design defects and occasional need to reboot the system.Read 15 Oct 2026 · g2.com

Limit: reporting and complexity

Capterra and GetApp reviewers describe setup as complex, say some simple tasks are unavailable, and report that reports can be difficult to access or limited to Excel exports.Read 15 Oct 2026 · getapp.com

Limit: support and training

Reviewers report unclear tutorials, slow or weak support responses and a difficult learning curve.Read 15 Oct 2026 · g2.com

Member app

The white-label mobile app supports membership management, bookings, payments, push notifications, QR entry and attendance tracking.Read 15 Oct 2026 · perfectgym.com

Membership management

Perfect Gym Manager handles member and guest accounts, contracts, freezes, upgrades, renewals, cancellations and transaction history.Read 15 Oct 2026 · help.perfectgym.com

Memberships

Its membership tools centralize member details such as payment history, attendance, and contracts across facilities.Read 11 Oct 2026 · perfectgym.com

Mobile app

The optional mobile app offers rewards, activity logs, class bookings, QR code access, and other member engagement features.Read 11 Oct 2026 · perfectgym.com

Multi-location control

Centralized controls let operators monitor facilities, track performance and apply consistent processes across branches.Read 15 Oct 2026 · perfectgym.com

Named integrations

The homepage displays integrations or partners including ClassPass, EGYM, Stripe, Technogym, and Wellhub.Read 11 Oct 2026 · perfectgym.com

Notable release

The June 2026 release added online contract withdrawal, AI chatbot support in branded apps, family and group accounts and additional Open API features.Read 15 Oct 2026 · support.perfectgym.com

Open API

PerfectGym provides an Open API for connecting business software, hardware, analytics tools, payment systems and custom applications.Read 15 Oct 2026 · perfectgym.com

Operations

The system includes centralized facility management, class and staff scheduling, real-time reporting, and automated billing.Read 11 Oct 2026 · perfectgym.com

Praise: integrations and access

G2 reviewers highlight third-party equipment integrations and the ability to let members access gyms outside staffed hours.Read 15 Oct 2026 · g2.com

Praise: usability and breadth

G2 reviewers praise the broad all-in-one feature set, intuitive administration, billing, POS, analytics and ease of use for clients and staff.Read 15 Oct 2026 · g2.com

Pricing limits

Each plan requires an additional one-time professional onboarding fee calculated according to implementation scope and support needs.Read 11 Oct 2026 · perfectgym.com

Rating on Apple App Store

4.8 out of 5 from 64 ratingsRead 15 Oct 2026 · apps.apple.com

Rating on Capterra

3.9 out of 5 from 33 reviewsRead 15 Oct 2026 · capterra.com

Rating on GetApp

3.9 out of 5 from 33 reviewsRead 15 Oct 2026 · getapp.com

Rating on Software Advice

3.9 out of 5 from 33 reviewsRead 15 Oct 2026 · softwareadvice.com

Reporting and analytics

The product provides real-time analytics, report libraries and customizable insights for revenue, member behavior and churn risk.Read 15 Oct 2026 · perfectgym.com

Security controls

Official security claims include HTTPS encryption, firewalls, server antivirus, two-hour database backups and server redundancy.Read 15 Oct 2026 · perfectgym.com

Self-hosting

The vendor describes PerfectGym as SaaS hosted in cloud infrastructure; self-hosting is not offered on the cited pages.Read 15 Oct 2026 · perfectgym.com

Target customers

The product targets mid-sized and enterprise fitness businesses, chains, franchises, wellness facilities and public or private leisure operators.Read 15 Oct 2026 · perfectgym.com

Trial/demo

The pricing page invites visitors to arrange a complimentary demo presentation and describes it as a demo rather than a trial.Read 11 Oct 2026 · perfectgym.com

Windows requirement

The POSWeb point-of-sale application requires additional Windows-based software.Read 15 Oct 2026 · help.perfectgym.com

Plans and prices

Every PerfectGym plan and price →

Where Specifiction places it

• Gym Marketing Software#8 of 438.3
• Fitness Studio Scheduling Software#8 of 348.4
• Gym Management Software#11 of 378.4