Cratio CRM vs LoopSpark
Cratio CRM
cratio.comLoopSpark
loopspark.comSide by side
| Figure | Cratio CRM | LoopSpark |
|---|---|---|
| Price from | ₹66.58/mo | $10/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 6 |
| Spec score · Fitness CRM Software | 8.7 (#5) | 8.8 (#3) |
| Founded | 2011 | 2017 |
| Security | Cratio says its cloud infrastructure runs on AWS in Mumbai and user communications use HTTPS with TLS encryption. | LoopSpark's privacy page says it uses commercially acceptable means to protect personal information and does not guarantee absolute security. |
| Support | Pro includes email support, a knowledge base and videos, and implementation help; Enterprise includes a dedicated account manager. | New studios receive two one-hour onboarding calls, recordings retained for 30 days and weekday email support from 9 a.m. to 5 p.m. |
Plans
LoopSpark
- Zapier$10 a month
- Zapier add-on$10 a month
- Forms & Waivers$45 a month
- Forms & Waivers add-on$45 a month
- Essential Monthly$189 a month
- Essential Monthly$189 a month
In their own words
LoopSpark
LoopSpark is an automated CRM for fitness studios that brings together client communication, team collaboration, and reporting. It provides client profiles, behavior segmentation, two-way SMS, email campaigns, automated communications, and staff task management. Studios can select catalog automations or build custom ones for client messages and staff to-dos. Connections with Mindbody, Pike13, Mariana Tek, and fitDEGREE import client and booking data, though syncing is not instant and an initial import may take several days. The Essential Monthly plan is $189 a month per location, with unlimited contacts, email, and staff accounts, plus 2,500 SMS units per billing period. Additional SMS bundles cost $15 for 1,000 units and are purchased automatically. A 30-day trial is available, but there is no free plan. Android, iOS, and web versions are listed. Optional per-location add-ons cost $10 a month for Zapier and $45 a month for Forms & Waivers.