Cratio CRM vs TatvaCRM
Cratio CRM
cratio.comTatvaCRM
tatvacrm.comSide by side
| Figure | Cratio CRM | TatvaCRM |
|---|---|---|
| Price from | ₹66.58/mo | $12/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · Fitness CRM Software | 8.7 (#5) | 8.4 (#7) |
| API | The product lists API access and webhooks, and its integration page says it connects to 6,000+ apps through Zapier, Make and Pabbly Connect. | A REST API is listed for Professional and Enterprise plans, with no public SDK identified on the documentation pages reviewed. |
| Headquarters | Chennai, India | Pune, Maharashtra, India |
| Integrations | Listed integrations include IndiaMART, JustDial, Facebook Lead Ads, Google Ads, 99acres, MagicBricks, Housing.com, TradeIndia, Zapier, Make, Pabbly Connect and n8n. | Paid plans provide email sending and logging; the maker says WhatsApp and phone integrations are not currently available. |
| Lead management | The CRM includes lead capture, routing, a Kanban pipeline, custom fields, tags and lead segmentation. | Leads can be captured, scored and converted into contacts, companies and deals. |
| Visual sales pipeline | Yes | A Kanban board supports drag-and-drop deals, custom stages and weighted pipeline forecasts. |
| Security | Cratio says its cloud infrastructure runs on AWS in Mumbai and user communications use HTTPS with TLS encryption. | TatvaCRM says it uses schema-per-tenant isolation, TLS 1.3 in transit, AES-256 at rest, and daily backups with 30-day retention. |
| Support | Pro includes email support, a knowledge base and videos, and implementation help; Enterprise includes a dedicated account manager. | Support is offered by email on all plans, with priority queues on Professional and Enterprise and response targets of 48, 24 and 4 hours by tier. |
Plans
TatvaCRM
- FreeFree
- Starter$12 a month
- Professional$24 a month
- EnterprisePriced on request
In their own words
TatvaCRM
TatvaCRM is a web-based CRM for growing businesses and sales teams. It manages contacts and companies, leads, tasks and activities, dashboards, team permissions, and a visual sales pipeline. India-focused fields include rupees as the default, +91 phone fields, GST fields, and WhatsApp-ready contact cards. Its lending and insurance workflows cover loan files, sanction limits, disbursals, commission splits, and renewals. Email integration for sending and logging is available on paid plans, and API access is listed for Professional and Enterprise. The maker positions it for teams of 3 to 50 and lists audiences including services firms, consulting, agencies, distributors, NBFCs, insurance brokers, manufacturing, education, and healthcare. CSV import and export are available across all plans. TatvaCRM has a free plan with three users, 1,000 records, one pipeline, and 100 MB storage. Starter costs $12 a month per user when billed annually; Professional costs $24 a month per user when billed annually. The maker says workspaces run on AWS in Mumbai by default and describes security measures including encryption and daily backups.