Crazy Egg vs Inspectlet
Crazy Egg
crazyegg.com
Inspectlet
inspectlet.comSide by side
| Figure | Crazy Egg | Inspectlet |
|---|---|---|
| Price from | $29/mo | $39/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 11 | 11 |
| Spec score · Heatmap and session replay tools | 9.3 (#3) | 8.9 (#10) |
| Spec score · Session Replay Software | 9.2 (#2) | 8.8 (#7) |
| Spec score · Session Recording Software | 9.2 (#3) | 8.8 (#8) |
| Spec score · Visitor Behavior Intelligence Software | 9.1 (#3) | 8.7 (#7) |
| Spec score · Website Optimization Tools | 9.1 (#4) | 8.7 (#7) |
| Spec score · Behavior Analytics | 9.2 (#4) | 8.8 (#7) |
| API | Crazy Egg provides an API for creating and updating heatmaps and viewing results in other applications. | Inspectlet provides a JSON REST API for retrieving and searching session recordings, authenticated with HTTP Basic Authentication using an account email and API token. |
| Founded | 2006 | 2011 |
| Free plan | The Free plan requires no credit card and includes Web Analytics, Instant Heatmaps, Conversion Analytics, and Surveys. | Yes |
| Free plan features | The Free plan includes Web Analytics, Instant Heatmaps, Conversion Analytics, and website Surveys. | Includes session replay, heatmaps, and A/B testing |
| Headquarters | Redwood City, California, United States | Santa Clara, California, United States |
| Heatmap types | Heatmap types include Click, Scroll, Confetti, Overlay, and List. | Eye-tracking, click, and scroll heatmaps work on dynamic content |
| Installation | Installation uses one code snippet in the website head, requires no technical knowledge, and is described as taking three minutes. | Inspectlet can be installed with an asynchronous JavaScript snippet, official browser and React packages, Google Tag Manager, or its WordPress plugin. |
| Integrations | Supported installation integrations are Drupal, Google Tag Manager, Joomla, Magento, Segment, Shopify, Squarespace, Wix, and WordPress. | When a site has a Google Analytics 4 or Google Tag Manager dataLayer, Inspectlet can automatically mirror pushed events as session tags. |
| Mobile capture | Yes | Yes |
| Monthly session limit | 50 | 1000000 |
| Privacy controls | Sensitive data is not captured, and tools can mask fields and anonymize IP addresses. | Sensitive inputs and HTML marked with Inspectlet's ignore class are never read or transmitted, and password fields are ignored automatically. |
| Rage-click detection | Yes | Yes |
| Session recordings | Yes | Yes |
| Paid from | 29 | 39 |
Plans
Crazy Egg
- FreeFree
- FreeFree
- Starter$29 a month
- Plus$99 a month
- Pro$249 a month
- Enterprise$599 a month
- FreeFree
- Starter$348 a year
- Plus$1,188 a year
- Pro$2,988 a year
Inspectlet
- FreeFree
- Micro$39 a month
- Startup$79 a month
- Growth$149 a month
- Accelerate$299 a month
- Enterprise 250K$499 a month
- Enterprise 500K$749 a month
- Enterprise 1M$1,199 a month
- Enterprise 2M$1,799 a month
- Custom EnterprisePriced on request
In their own words
Crazy Egg
Crazy Egg is a website analytics platform for examining visitor behavior and conversion activity. It offers heatmaps, session recordings, web analytics, A/B testing, surveys, popup calls to action, conversion analytics, and error tracking. Reports can show clicks, scrolling, overlays, confetti, and lists. The Free plan includes Web Analytics, Instant Heatmaps, Conversion Analytics, and surveys. Instant Heatmaps track up to 1,000 sessions per day and retain 30 days of data, with no website limit. Paid plans start at $29 a month, billed annually, and include a 30-day trial that requires a credit card. Starter includes 5,000 tracked pageviews, five heatmap reports, and 50 recordings per month. All paid plans include unlimited website domains and team members. Crazy Egg is available through web, API, and extension platforms, and installation integrations include Shopify, WordPress, and Google Tag Manager. When monthly tracking limits are reached, data collection pauses until the first of the next month.
Inspectlet
Inspectlet records website sessions so teams can review visitors’ mouse movements, scrolling, clicks, and keypresses. Its heatmaps visualize eye-tracking, clicks, and scrolling, including on dynamic content. AI Session Insights can identify patterns such as rage clicks, JavaScript errors, conversion drop-offs, form abandonment, and unusual navigation. Users can also ask questions in plain English and receive analytics answers with tables, breakdowns, and replay links. Other tools include A/B testing, conversion funnels, form analytics, feedback surveys, and JavaScript error logging. Inspectlet runs on the web and supports React, Angular, Vue, and other JavaScript-heavy frameworks. Installation options include a JavaScript snippet, browser and React packages, Google Tag Manager, and a WordPress plugin. The free plan costs nothing and covers 2,500 recorded sessions per month across up to three websites, with one month of retention. Paid plans start at $39 a month. Recording stops when the monthly limit is reached, while existing recordings and heatmaps remain accessible. Retention ranges from one month on Free to 24 months on Enterprise.