Crazy Egg

Overview

Crazy Egg is ranked #1 of 63 in heatmap and session replay tools on Specifiction, made by Crazy Egg (Redwood City, California, United States). It runs on API, Browser extension, Web. There is a free plan. A free trial is offered. Paid plans start at $29/mo.

Compared on heatmap and session replay tools

Free plan

Yescrazyegg.com

Paid from

$29/mocrazyegg.com

Facts

Session recordings

Yescrazyegg.com · 21 Sept 2026

Monthly session limit

50crazyegg.com · 21 Sept 2026

Rage-click detection

Yescrazyegg.com · 21 Sept 2026

Mobile capture

Yescrazyegg.com · 21 Sept 2026

Annual billing

All paid plans are billed annually and have no overage charges.crazyegg.com · 27 Sept 2026

Free heatmaps

Instant Heatmaps are free forever with no credit card or website limits.crazyegg.com · 27 Sept 2026

Free session limit

Instant Heatmaps track up to 1,000 sessions per day and retain 30 days of data.crazyegg.com · 27 Sept 2026

Free plan features

The Free plan includes Web Analytics, Instant Heatmaps, Conversion Analytics, and website Surveys.crazyegg.com · 27 Sept 2026

Platform integrations

Installation integrations include Drupal, Google Tag Manager, Joomla, Magento, Segment, Shopify, Squarespace, Wix, and WordPress.crazyegg.com · 27 Sept 2026

Heatmap types

Heatmap types include Click, Scroll, Confetti, Overlay, and List.crazyegg.com · 27 Sept 2026

Team seats

All plans include unlimited team members and do not charge for additional members.crazyegg.com · 27 Sept 2026

Website domains

All plans include unlimited website domains at no extra charge.crazyegg.com · 27 Sept 2026

Agency support

Agencies receive priority support from the marketing strategy team at no extra cost.crazyegg.com · 27 Sept 2026

Data encryption

Data is encrypted in transit and at rest, stored securely, and access is strictly limited.crazyegg.com · 27 Sept 2026

Privacy compliance

Crazy Egg says it complies with GDPR, CCPA, and HIPAA obligations.crazyegg.com · 27 Sept 2026

Privacy controls

Sensitive data is not captured, and tools can mask fields and anonymize IP addresses.crazyegg.com · 27 Sept 2026

Limit behavior

When monthly tracking limits are reached, data collection pauses and resumes on the first of the next month.crazyegg.com · 27 Sept 2026

Website adoption

More than 449,000 websites use or trust Crazy Egg worldwide.crazyegg.com · 27 Sept 2026

Company experience

Crazy Egg says it has helped businesses optimize for more than 20 years.crazyegg.com · 27 Sept 2026

What it does

Crazy Egg is a website analytics platform that tracks and analyzes visitor behavior to improve user experience and conversion rates.crazyegg.com · 28 Sept 2026

Core features

It provides heatmaps, recordings, web analytics, A/B testing, popup CTAs, surveys, conversion analytics, and error tracking.crazyegg.com · 28 Sept 2026

Reports

Snapshots include heatmap, scrollmap, overlay, confetti, and list reports.crazyegg.com · 28 Sept 2026

Who it serves

Crazy Egg lists entrepreneurs, small businesses, growth marketers, agencies, ecommerce companies, education, lead-generation businesses, UX/UI designers, and people frustrated by Google Analytics as common users.crazyegg.com · 28 Sept 2026

Installation

Installation uses one code snippet in the website head, requires no technical knowledge, and is described as taking three minutes.crazyegg.com · 28 Sept 2026

Integrations

Supported installation integrations are Drupal, Google Tag Manager, Joomla, Magento, Segment, Shopify, Squarespace, Wix, and WordPress.crazyegg.com · 28 Sept 2026

Outbound integrations

Conversion and survey notifications can be sent by email, Slack, API endpoint, or Zapier, and Crazy Egg integrates with Google Analytics 4 for A/B-test traffic data.crazyegg.com · 28 Sept 2026

API

Crazy Egg provides an API for creating and updating heatmaps and viewing results in other applications.crazyegg.com · 28 Sept 2026

Trial

Paid plans have a 30-day free trial, require a credit card, and do not charge until the trial ends.crazyegg.com · 28 Sept 2026

Usage limits

Crazy Egg does not charge overages; when monthly tracking limits are reached, data collection pauses and resumes on the first of the next month.w3-a.crazyegg.com · 28 Sept 2026

Privacy and compliance

Crazy Egg states that it complies with GDPR, CCPA, and HIPAA obligations, encrypts data in transit, anonymizes IP addresses, and does not sell or track users across websites.w3-a.crazyegg.com · 28 Sept 2026

Recording privacy

Recordings automatically mask email, password, numeric, and text input fields plus slider and dial controls, with masking performed client-side before data reaches the servers.crazyegg.com · 28 Sept 2026

Hosting and resilience

Crazy Egg stores data in the United States on Amazon Web Services, uses replication across data centers, and performs daily, weekly, and monthly backups.support.crazyegg.com · 28 Sept 2026

Support and retention

Customers can contact the dedicated support team by email; Session Recordings are retained for 24 months and then automatically deleted.crazyegg.com · 28 Sept 2026

Company

Founded

2006crazyegg.com · 28 Sept 2026

Headquarters

Redwood City, California, United Statescrazyegg.com · 28 Sept 2026

Where it ranks on Specifiction

• Best Heatmap and Session Replay Tools in 2026#1 of 63
• Best A/B Testing Tools in 2026#4 of 50
• Best Session Recording Software in 2026#3 of 30
• Best Session Replay Software in 2026#5 of 26

Sources

• crazyegg.com/pricing;· checked 21 Sept 2026
• crazyegg.com/pricing· checked 27 Sept 2026
• crazyegg.com/instant-heatmaps· checked 27 Sept 2026
• crazyegg.com· checked 27 Sept 2026
• crazyegg.com/faq· checked 28 Sept 2026
• crazyegg.com/about-us· checked 28 Sept 2026
• w3-a.crazyegg.com/pricing· checked 28 Sept 2026
• support.crazyegg.com/knowledge-base/crazy-egg-privacy-data-p· checked 28 Sept 2026