Creately vs FigJam
Creately
creately.comFigJam
figma.comSide by side
| Figure | Creately | FigJam |
|---|---|---|
| Price from | Free | $3/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 5 | 8 |
| Spec score · Online Whiteboard Tools | 9.4 (#2) | 9.3 (#4) |
| Spec score · Design Collaboration Software | 9.5 (#1) | 9.4 (#2) |
| Spec score · Online whiteboards | 9.4 (#4) | 9.4 (#3) |
| Spec score · Collaborative Whiteboard Software | 9.3 (#2) | 9.2 (#4) |
| Spec score · AI Whiteboard Software | 9.3 (#3) | 9.2 (#4) |
| Collaboration | Features include real-time editing, comments and tasks, and folder- and workspace-level sharing permissions with role-based permissions down to item fields. | FigJam supports audio conversations, live chat, comments, stamps, emotes, and Spotlight mode. |
| Company legal name | Creately is the product of Cinergix Pty. Ltd.; the Terms of Service identify Cinergix Pty Ltd as an Australian company. | The mobile app identifies its developer as Figma, Inc. |
| Diagramming | The product page lists 70 diagramming standards, more than 1,000 shapes, and context-specific connectors. | Shapes and grid-snapping connectors support user-flow, process and system diagrams. |
| Documentation and support | Creately links a Help Center and support portal, while Enterprise plans include dedicated onboarding, priority SLAs and an enterprise success team. | Official developer documentation provides APIs, guides and references, while Help Center articles cover plans, desktop apps, iPad use and troubleshooting. |
| Founded | 2008 | 2012 |
| Integrations | The integrations page lists Google Drive, Slack, Confluence, and Microsoft Teams integrations. | The official product page names Asana, Jira and GitHub integrations, while the integrations catalog also lists Google Workspace, Slack, Zoom and Microsoft Teams. |
| Rating on G2 | 4.4 out of 5 from 1,394 reviews. | 4.6 out of 5 from 464 reviews |
| Rating on TrustRadius | 8.5 out of 10 from 31 reviews and ratings. | 8 out of 10 from 123 reviews and ratings |
| Security | Creately says it completed a SOC 2 Type 2 audit and is ISO 27001 certified, HIPAA compliant, and committed to GDPR compliance. | Figma says it has a SOC 2 Type 2 report and certifications including ISO/IEC 27001:2022 and ISO/IEC 27018:2019. |
| Security certifications | Creately states that it has completed a SOC 2 Type 2 audit and is ISO 27001 certified. | Figma states that it maintains SOC 2 Type 2, SOC 3, ISO 27001:2022, ISO 27018:2019 and ISO 42001:2023 certifications or reports. |
| Self-hosting | Enterprise customers can host Creately in private infrastructure through an on-premise deployment option. | Figma describes its services as browser, mobile and desktop SaaS delivered from a hosted multi-tenant environment; no self-hosted FigJam edition is stated. |
| Support | The pricing page lists email support for Starter and email/chat support for Team; its help center says support is available 24x7. | Figma offers instant answers through its AI support chatbot and email support for Professional, Organization, and Enterprise plans; it says phone and live-chat support are not offered. |
| Templates | Creately says it offers more than 8,000 professional templates and more than 200,000 examples. | FigJam offers over 300 ready-made templates, and users can make their own. |
| What it does | Creately is a visual collaboration platform for diagramming, whiteboarding, planning, project work and knowledge management on shared visual workspaces. | FigJam is a collaborative online whiteboard for brainstorming, planning, diagramming and team workshops. |
Plans
Creately
- FreeFree
- StarterPrice not published
- TeamPrice not published
- Business$89 a month
- EnterprisePriced on request
FigJam
- StarterFree
- StarterFree
- Professional — Collab seat$3 a month
- Professional Collab seat$3 a month
- Enterprise — Collab seat$5 a month
- Enterprise Collab seat$5 a month
- Organization — Collab seat$5 a month
- Organization Collab seat$5 a month
In their own words
FigJam
FigJam is an online collaborative whiteboard for teams to develop ideas, make decisions, and plan work. It supports brainstorming, diagramming, meetings, sprint retrospectives, project planning, and roadmapping. Teams can choose from more than 300 ready-made templates or create their own. FigJam AI can generate templates and visuals, organize sticky notes by theme, and turn board output into action items. Collaboration features include audio conversations, live chat, comments, stamps, emotes, and Spotlight mode. People outside a team or company can join an open session for 24 hours without logging in. Integrations include Asana, Jira, GitHub, Slack, Zoom, Microsoft Teams, Google Workspace, Notion, and Confluence. FigJam is available on Android, iOS, macOS, web, and Windows, with an iPad app for gathering inspiration and exploring ideas. The free Starter plan is free and allows unlimited collaborators in three editable files. Paid plans start at $3 a month for a Professional Collab seat.