Creately vs Mermaid Chart
Creately
creately.comMermaid Chart
mermaid.aiSide by side
| Figure | Creately | Mermaid Chart |
|---|---|---|
| Price from | Free | $12/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 5 | 4 |
| Spec score · Flowchart Software | 9.4 (#1) | 7.9 (#13) |
| Spec score · AI Diagram Generators | 9.2 (#2) | 7.9 (#17) |
| Collaboration | Features include real-time editing, comments and tasks, and folder- and workspace-level sharing permissions with role-based permissions down to item fields. | The product supports real-time co-editing, comments, and shareable live links. |
| Integrations | The integrations page lists Google Drive, Slack, Confluence, and Microsoft Teams integrations. | Official plugins and add-ons cover VS Code, JetBrains IDEs, Cursor, Windsurf, Claude Code, ChatGPT, Confluence, Jira, Google Docs, Microsoft Word, and PowerPoint. |
| Security | Creately says it completed a SOC 2 Type 2 audit and is ISO 27001 certified, HIPAA compliant, and committed to GDPR compliance. | Mermaid states that it provides secure access controls, encryption, SOC 2 compliance, and SSO. |
| Support | The pricing page lists email support for Starter and email/chat support for Team; its help center says support is available 24x7. | Enterprise is described as including custom contracts, support, and additional services. |
Plans
Creately
- FreeFree
- StarterPrice not published
- TeamPrice not published
- Business$89 a month
- EnterprisePriced on request
Mermaid Chart
- BasicFree
- Plus$12 a month
- Premium$24 a month
- EnterprisePriced on request
In their own words
Mermaid Chart
Mermaid Chart turns plain-text Mermaid syntax into diagrams and refreshes the visual when the text changes. Mermaid AI can also create diagrams from natural-language prompts or uploaded PDF, Word and plain-text files. Supported types include flowcharts, sequence diagrams, Gantt charts, ER diagrams, timelines, mind maps, org charts, state and class diagrams, pie charts and quadrant charts. Teams can co-edit in real time, comment and share live links. Official plugins and add-ons connect it with development environments, AI assistants, documentation tools and office products, including VS Code, JetBrains IDEs, Cursor, Windsurf, Claude Code, ChatGPT, Confluence, Jira, Google Docs, Word and PowerPoint. Mermaid AI exports PNG and SVG files. Mermaid MCP can validate and render diagrams without authentication; authenticated users can use it to manage diagrams and projects. Basic costs nothing and includes three diagrams and 15 AI credits. Plus costs $12 a month billed annually; Premium costs $24 a month billed annually. Trial and paid-tier content is not used to train Mermaid AI models; Basic-tier content may be used to improve services.