Creatio CRM vs EspoCRM
Creatio CRM
creatio.com
EspoCRM
espocrm.comSide by side
| Figure | Creatio CRM | EspoCRM |
|---|---|---|
| Price from | — | $15/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | — |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 8 | 4 |
| Spec score · CRM Software | 9.1 (#17) | 9.4 (#5) |
| Spec score · Sales CRM Software | 9.0 (#5) | 9.3 (#3) |
| Spec score · Mac CRM | 8.9 (#8) | 9.2 (#4) |
| AI features | Yes | Yes |
| Founded | 2014 | 2011 |
| Free plan | No | Yes |
| Free trial | Yes | Yes |
| Headquarters | Boston, Massachusetts, United States | Austin, Texas, USA |
| Integrations | Creatio's open API supports integrations, and documented out-of-the-box integrations include Google mail, calendar and contacts, Microsoft 365, and telephony services. | Official integrations cover Google, Outlook, Zoom, Stripe, Mailchimp, maps and supported VoIP providers; Zapier and Make can also connect it to other services. |
| Marketing | Marketing features include segmentation, campaign management, omnichannel marketing, email marketing, and event management. | Web-to-lead, campaigns and target lists support lead capture and marketing outreach. |
| Marketing automation | Yes | Yes |
| Security controls | Creatio describes customer-specific databases, encrypted data, SAML 2.0 single sign-on, configurable permissions, and audit logs. | The vendor states that cloud services use one-way password hashing, TLS 1.2 or 1.3, role-based access, OpenID Connect, LDAP and MFA where feasible. |
Plans
Creatio CRM
- GrowthPrice not published
- EnterprisePrice not published
- Creatio SalesPrice not published
- Creatio MarketingPrice not published
- Creatio ServicePrice not published
- Sales product$15 a month
- Enterprise platform$55 a month
- UnlimitedPriced on request
EspoCRM
- Basic$15 a month
- Enterprise$25 a month
- Ultimate$69 a month
- Self-hosted CommunityFree
In their own words
Creatio CRM
Creatio CRM is an AI CRM and workflow platform for marketing, sales, and service. It combines AI coding agents with visual no-code designers for building applications, and offers prebuilt AI agents alongside tools for creating agents for CRM workflows. Sales features cover leads, opportunities, forecasting, guided selling, and order and contract management. Marketing includes segmentation, campaign management, omnichannel and email marketing, and event management. Service tools include case management, AI-assisted self-service, omnichannel communications, knowledge management, and field service. An open API supports integrations, with documented options including Google mail, calendar, and contacts, Microsoft 365, and telephony services. Creatio Marketplace offers apps, connectors, and AI agents. The listed Sales product is $15 a month per user; the Enterprise platform is $55 a month per user. New customers have a minimum purchase of $8,300 per year and a standard three-year contract. A 14-day trial is listed, and there is no free plan. Creatio was founded in 2014 and is headquartered in Boston.