Creatio CRM vs Odoo CRM
Creatio CRM
creatio.comOdoo CRM
odoo.comSide by side
| Figure | Creatio CRM | Odoo CRM |
|---|---|---|
| Price from | — | $24.90/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 8 | 5 |
| Spec score · CRM Software | 9.1 (#17) | 9.5 (#2) |
| Spec score · Customer Relationship Management - Enterprise Software | 9.0 (#4) | 9.1 (#3) |
| Spec score · Insurance CRM Software | 8.9 (#6) | 8.9 (#7) |
| Spec score · Mac CRM | 8.9 (#8) | 8.9 (#9) |
| AI features | Yes | Yes |
| Free plan | No | Yes |
| Headquarters | Boston, Massachusetts, United States | Grand-Rosière, Belgium |
| Security | Creatio says its data processing centers comply with GDPR, ISO 27001, HIPAA, SOC 1, and SOC 2 standards. | Odoo describes code review, SQL-injection and XSS/RPC protections, PBKDF2-SHA512 password hashing, OIDC/OAuth and HTTPS enforcement on Odoo Cloud. |
| Support | The pricing page lists AI Support as free, Business Support at 10% of the subscription, and Premium Support at 20% of the subscription. | The pricing page says all plans include unlimited email support, Monday to Friday, 24/5, in English, French, Spanish, or Dutch. |
Plans
Creatio CRM
- GrowthPrice not published
- EnterprisePrice not published
- Creatio SalesPrice not published
- Creatio MarketingPrice not published
- Creatio ServicePrice not published
- Sales product$15 a month
- Enterprise platform$55 a month
- UnlimitedPriced on request
Odoo CRM
- One App FreeFree
- Standard$24.90 a month
- StandardPriced on request
- Custom$49 a month
- CustomPriced on request
In their own words
Creatio CRM
Creatio CRM is an AI CRM and workflow platform for marketing, sales, and service. It combines AI coding agents with visual no-code designers for building applications, and offers prebuilt AI agents alongside tools for creating agents for CRM workflows. Sales features cover leads, opportunities, forecasting, guided selling, and order and contract management. Marketing includes segmentation, campaign management, omnichannel and email marketing, and event management. Service tools include case management, AI-assisted self-service, omnichannel communications, knowledge management, and field service. An open API supports integrations, with documented options including Google mail, calendar, and contacts, Microsoft 365, and telephony services. Creatio Marketplace offers apps, connectors, and AI agents. The listed Sales product is $15 a month per user; the Enterprise platform is $55 a month per user. New customers have a minimum purchase of $8,300 per year and a standard three-year contract. A 14-day trial is listed, and there is no free plan. Creatio was founded in 2014 and is headquartered in Boston.
Odoo CRM
Odoo CRM helps teams track sales opportunities, plan follow-ups and forecast sales through a Kanban pipeline. Leads can come from email, VoIP calls, social reactions, website visitors, event attendees and support tickets; predictive criteria including past performance estimate their likelihood of success. Users can automate lead creation, team assignment and scheduled activities. Communication channels include email, live chat, SMS and VoIP. CRM reporting includes lead and opportunity analysis, cohort analysis, dashboards and sales KPIs. Odoo Calendar can sync with Google Calendar and Outlook, and opportunity records can be used to create meetings. The Outlook plugin can create opportunities from an email panel in desktop or web Outlook. One App Free costs nothing for one app with unlimited users. Standard costs $24.90 a month billed yearly and the page also shows US$ 31.10 per user per month. Custom costs $49 a month billed yearly and also shows US$ 61.00 per user per month; Odoo.sh hosting costs extra. Odoo is open source, and its Custom plan includes external API access.