Creatio Sales vs Frappe CRM
Creatio Sales
creatio.com
Frappe CRM
frappe.ioSide by side
| Figure | Creatio Sales | Frappe CRM |
|---|---|---|
| Price from | $15/mo | $5/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | Yes |
| Web | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 7 |
| Spec score · Sales Force Automation Software | 8.5 (#17) | 9.2 (#6) |
| Headquarters | Boston, Massachusetts, USA | Mumbai, Maharashtra, India |
| Integrations | Creatio supports custom REST API integrations and lists out-of-the-box integrations including Google mail, calendar and contacts, Microsoft Exchange and Microsoft 365, and telephony services. | Officially listed integrations include ERPNext, WhatsApp, Twilio, Exotel and Meta, with the ability to build additional integrations. |
| Purpose | Creatio Sales is an agentic sales platform for managing the end-to-end sales cycle. | Frappe CRM helps sales teams manage leads, deals, communications, views, reports, and follow-ups. |
| Support | The pricing page lists Basic Support as free, Business Support at 10% of the subscription, and Premium Support at 20% of the subscription. | The pricing page describes Product Warranty as bug-fix support from Frappe engineers through support tickets and says it does not include functional support. |
Plans
Frappe CRM
- Sites$5 a month
- Servers$20 a month
- Self-hostedFree
- Frappe Cloud Sites$5 a month
- Sites$5 a month
- Servers$40 a month
- Frappe Cloud Servers$60 a month
In their own words
Creatio Sales
Creatio Sales has no write-up on Specifiction yet; its figures are above.
Frappe CRM
Frappe CRM is an open-source CRM for sales teams managing leads, deals, communications and follow-ups. Teams can capture leads from web forms, incoming email, WhatsApp, Facebook lead ads, manual entry or spreadsheet imports, then move them into deals and track progress through customizable Kanban stages. Visual workflows can send emails, assign sales representatives, change fields or call webhooks. Users can tailor the system with custom fields, statuses and actions. Listed integrations include ERPNext, WhatsApp, Meta, Twilio and Exotel, with APIs available for third-party connections. Plans include unlimited leads, deals, contacts and sales agents without per-user pricing. It runs on the web and can be hosted on Frappe Cloud or installed on a customer's server; mobile use is through a phone browser that can be added to the home screen. Self-hosting is free under the AGPL-3.0 license. Frappe Cloud Sites costs $5 a month for a single site, and Servers costs $60 a month. Product Warranty provides bug-fix support through tickets, not functional support.