Creatio Sales vs Freshsales
Creatio Sales
creatio.com
Freshsales
freshworks.comSide by side
| Figure | Creatio Sales | Freshsales |
|---|---|---|
| Price from | $15/mo | $9/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 7 |
| Spec score · Sales Force Automation Software | 8.5 (#17) | 9.2 (#7) |
| Spec score · Sales Automation | 8.6 (#13) | 9.3 (#2) |
| Spec score · Customer Relationship Management - Midmarket Software | 8.5 (#13) | 9.2 (#5) |
| Spec score · Professional Services CRM Software | 8.5 (#17) | 9.2 (#6) |
| Headquarters | Boston, Massachusetts, USA | San Mateo, California, United States |
| Integrations | Creatio supports custom REST API integrations and lists out-of-the-box integrations including Google mail, calendar and contacts, Microsoft Exchange and Microsoft 365, and telephony services. | Freshsales integrates with more than 100 apps through the Freshworks Marketplace and provides APIs for custom integrations. |
| Mobile | Creatio's mobile app is available for iOS and Android through the App Store and Google Play. | The Freshsales CRM mobile app is supported on both iOS and Android. |
| Security | Creatio's security page states that it complies with ISO/IEC 27001, HIPAA security requirements, and GDPR regulations, and describes separate databases for each customer. | Freshworks’ Trust Center lists ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 3, SOC 2 Type 2, and other compliance materials. |
| Support | The pricing page lists Basic Support as free, Business Support at 10% of the subscription, and Premium Support at 20% of the subscription. | Freshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products. |
| Trial | Creatio advertises a 14-day free trial for an unlimited number of users. | The fully loaded CRM trial lasts 21 days, after which users select a plan and pay by credit card to continue. |
Plans
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
In their own words
Creatio Sales
Creatio Sales has no write-up on Specifiction yet; its figures are above.
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.