Credibled vs RefNow
Credibled
credibled.comRefNow
refnow.comSide by side
| Figure | Credibled | RefNow |
|---|---|---|
| Price from | Free | Free |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 10 | 5 |
| Spec score · Reference Check Software | 9.3 (#1) | 8.7 (#4) |
| Company legal name | The trust centre identifies the legal entity as Credibled Inc., incorporated in Ontario on February 9, 2024. | The company identifies itself as RefNow Ltd, company number 12118557. |
| Fraud detection | The reference workflow flags matching candidate and referee IP addresses, personal email domains and shared devices. | RefNow uses multiple data points and warning techniques to help detect fraudulent references. |
| Headquarters | Toronto, Ontario, Canada | London, England, UK |
| Integrations | Named ATS integrations are Bullhorn, JobAdder and Vincere; other systems can connect through the API. | The maker lists more than 65 ATS and HRIS integrations and offers an Open API for custom integrations. |
| Purpose | Credibled is a background screening platform for employers and organizations that automates reference checks and other candidate verifications. | RefNow automates employment reference checks for hiring teams, including reminders to candidates and referees. |
| Rating on Capterra | 5.0 out of 5 from 2 reviews | 4.7 out of 5 from 472 reviews |
| Rating on G2 | 4.9 out of 5 from 5 reviews | 4.6 out of 5 from 171 reviews |
| Rating on GetApp | 5.0 out of 5 from 2 reviews | 4.7 out of 5 from 471 reviews |
| Support | Official support channels include a help centre, live chat, email, phone support and a named representative for each account. | Basic packages include email support; additional support options include email and phone support, with optional specialist training. |
| What it does | Credibled is a background-screening and identity-verification platform for employers and organizations, combining criminal, identity, education, employment, credential, reference and other checks. | RefNow is a cloud reference-checking service connecting employers, candidates and referees to collect employment references online. |
Plans
Credibled
- API sandboxFree
- Free account and API sandboxFree
- Startup programme reference checksFree
- NGO reference checkC$4.50, paid once
- NGO reference checkC$4.50, paid once
- Automated reference checkC$9, paid once
- Reference checkC$9, paid once
- Canada Standard criminal checkC$24, paid once
- Canada Enhanced criminal checkC$32, paid once
- High-volume or white-label APIPriced on request
RefNow
- Free accountFree
- Paid version£12.99, paid once
- Digital ID/DBS ChecksPriced on request
- RefNow ReferencePriced on request
- RefNow RespondPriced on request
In their own words
Credibled
Credibled is a background screening platform for employers and organizations, focused on reference checks and other candidate verifications. Candidates submit references, after which Credibled handles outreach and follow-up with reminders every 24 hours for up to 10 days. Employers can create questionnaires using industry, job-title and competency-based questions, including text and rating questions. The service validates professional email addresses and flags when a candidate and referee access Credibled from the same IP address. Completed references can be exported as PDFs and emailed to employers. Its lead-generation feature can collect information about potential job seekers and clients after a referee completes a questionnaire. Credibled lists Bullhorn, JobAdder and Vincere integrations, plus an API with status-change webhooks and separate sandbox and production keys. Production data is hosted in AWS Canada Central and encrypted at rest and in transit. Automated reference checks cost C$9, with no subscription or minimum commitment; eligible non-profits pay C$4.50. A free API sandbox is also listed. Social media screening is unavailable in Québec, and Credibled says it is not currently SOC 2 Type II or ISO 27001 certified.
RefNow
RefNow automates employment reference checks for hiring teams, from collecting referee details to delivering reports. Candidates provide referee details, and referees respond through a secure, mobile-friendly questionnaire. The platform tracks requests and automation attempts in real time, sends reminders, and uses algorithms to identify potentially fraudulent references. RefNow says its LinkedIn and YOTI partnerships help verify reference authenticity and provide additional candidate insights. Teams can download PDF reports and manage users with permission groups. The service also offers Right to Work checks and Basic, Standard, and Enhanced DBS checks. The maker lists more than 65 ATS and HRIS integrations and an Open API for custom connections. RefNow Respond automates incoming references for former employees after candidate consent, then generates and sends a PDF report to the requester. One reference credit covers up to 10 references from one candidate; bulk discounts and subscriptions are available, but no plan price is listed. RefNow is available on the web and through an API, and is based in London, England.