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Credibled

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Spec score 9.3 #1 of 33 in Reference Check Software

What it is

Credibled is a background screening platform for employers and organizations, focused on reference checks and other candidate verifications. Candidates submit references, after which Credibled handles outreach and follow-up with reminders every 24 hours for up to 10 days. Employers can create questionnaires using industry, job-title and competency-based questions, including text and rating questions. The service validates professional email addresses and flags when a candidate and referee access Credibled from the same IP address. Completed references can be exported as PDFs and emailed to employers. Its lead-generation feature can collect information about potential job seekers and clients after a referee completes a questionnaire. Credibled lists Bullhorn, JobAdder and Vincere integrations, plus an API with status-change webhooks and separate sandbox and production keys. Production data is hosted in AWS Canada Central and encrypted at rest and in transit. Automated reference checks cost C$9, with no subscription or minimum commitment; eligible non-profits pay C$4.50. A free API sandbox is also listed. Social media screening is unavailable in Québec, and Credibled says it is not currently SOC 2 Type II or ISO 27001 certified.

Spec sheet

What it does
Credibled is a background-screening and identity-verification platform for employers and organizations, combining criminal, identity, education, employment, credential, reference and other checks.Read 15 Oct 2026 · credibled.com
Purpose
Credibled is a background screening platform for employers and organizations that automates reference checks and other candidate verifications.Read 30 Sep 2026 · credibled.com
Audience
Credibled identifies staffing agencies, small and mid-sized businesses, regulated employers, non-profits, and startups as users.Read 30 Sep 2026 · credibled.com
API
The public product page describes a REST API using API-key authentication, a checks endpoint, separate sandbox and production keys, and status webhooks.Read 15 Oct 2026 · credibled.com
Integrations
Named ATS integrations are Bullhorn, JobAdder and Vincere; other systems can connect through the API.Read 15 Oct 2026 · credibled.com
Compliance
Credibled says it operates under Canadian privacy law, principally PIPEDA and applicable provincial law, and follows FCRA-consistent practices for US background checks.Read 30 Sep 2026 · credibled.com
Support
Official support channels include a help centre, live chat, email, phone support and a named representative for each account.Read 15 Oct 2026 · credibled.com
Headquarters
Toronto, Ontario, CanadaRead 28 Sep 2026 · credibled.com
Founded
2020Read 28 Sep 2026 · credibled.com
API documentation
Full endpoint, request, response and authentication documentation is available inside an account through the API Keys page.Read 15 Oct 2026 · help.credibled.com
API rate limit
The help documentation states a limit of up to 500 requests per second for each API key.Read 15 Oct 2026 · help.credibled.com
API webhook security
Webhook notifications include an X-HMAC-Signature header; failed deliveries are logged but not retried, so polling is advised when guaranteed updates are needed.Read 15 Oct 2026 · help.credibled.com
Canadian turnaround
Credibled says Canadian criminal checks typically finish in about 15 minutes after candidate identity verification.Read 15 Oct 2026 · credibled.com
Certification
Credibled states it is not currently SOC 2 Type II or ISO 27001 certified and is working toward SOC 2.Read 30 Sep 2026 · credibled.com
Certification limitation
The trust page states that Credibled is not currently SOC 2 Type II or ISO 27001 certified and is working toward SOC 2.Read 15 Oct 2026 · credibled.com
Check coverage
The service advertises 12-plus check types across more than 200 jurisdictions, including criminal, credit, social-media, driving, public-record, education and international checks.Read 15 Oct 2026 · credibled.com
Company facts
LinkedIn lists Credibled as privately held, founded in 2020, headquartered in Toronto and employing 11–50 people.Read 15 Oct 2026 · ca.linkedin.com
Company founders
Credibled says Brad Semotiuk and Elvine Assouline created the company in 2020.Read 15 Oct 2026 · credibled.com
Company legal name
The trust centre identifies the legal entity as Credibled Inc., incorporated in Ontario on February 9, 2024.Read 15 Oct 2026 · credibled.com
Crunchbase facts
Crunchbase lists Credibled Inc. as an active for-profit company headquartered in Toronto with a 1–10 headcount range.Read 15 Oct 2026 · crunchbase.com
Fraud detection
The reference workflow flags matching candidate and referee IP addresses, personal email domains and shared devices.Read 15 Oct 2026 · credibled.com
GetApp platform support
GetApp lists web, Android and iPhone/iPad deployment plus chat, email/help-desk, phone, knowledge-base and FAQ support.Read 15 Oct 2026 · getapp.com
Hosting and encryption
Production data is hosted in AWS's Canada Central region and encrypted at rest and in transit.Read 30 Sep 2026 · credibled.com
Identity verification
Identity verification supports more than 13,500 document types and is bundled into Canadian criminal-check pricing.Read 15 Oct 2026 · credibled.com
Lead generation
After a reference questionnaire, optional forms can identify job seekers and prospective clients and send lead details to the requester.Read 15 Oct 2026 · credibled.com
Limit: Capterra reviewer complaint
One Capterra reviewer reported limited prebuilt ATS integrations and said deeper connectivity requires developer work through the REST API.Read 15 Oct 2026 · capterra.com
Limit: missing screening type
A Capterra reviewer said drug and alcohol or health background checks were not offered.Read 15 Oct 2026 · capterra.com
Limits
Social media screening is unavailable in Québec.Read 30 Sep 2026 · credibled.com
Praise: Capterra reviewers
Capterra reviewers praise 15-minute criminal checks, phone-free reference collection, straightforward pricing, lead generation and fraud warnings.Read 15 Oct 2026 · capterra.com
Praise: G2 reviewers
G2 reviewers repeatedly praise fast results, intuitive use, clear reports, candidate ease, responsive support and lower pricing than larger providers.Read 15 Oct 2026 · g2.com
Questionnaire builder
Employers can create multiple questionnaires with prefilled industry and role questions, custom questions, text responses and rating questions.Read 15 Oct 2026 · credibled.com
Questionnaires
Employers can create customized questionnaires with industry, job-title, and competency-based questions, including text and rating questions.Read 30 Sep 2026 · credibled.com
Rating on Capterra
5.0 out of 5 from 2 reviewsRead 15 Oct 2026 · capterra.com
Rating on G2
4.9 out of 5 from 5 reviewsRead 15 Oct 2026 · g2.com
Rating on GetApp
5.0 out of 5 from 2 reviewsRead 15 Oct 2026 · getapp.com
Reference automation
Reference requests are automated with structured written answers, reminders and PDF result delivery.Read 15 Oct 2026 · credibled.com
Reference workflow
Candidates submit references and Credibled automates outreach and follow-up, with reminders every 24 hours for up to 10 days.Read 30 Sep 2026 · credibled.com
Results
Completed references can be exported as PDF and emailed to employers.Read 30 Sep 2026 · credibled.com
Security and residency
Credibled says data is hosted on Canadian AWS infrastructure, encrypted in transit and at rest, and covered by PIPEDA compliance and audit trails.Read 15 Oct 2026 · credibled.com
Status on October 15, 2026
The public status page showed all listed systems operational and no incidents reported for October 14, 2026.Read 15 Oct 2026 · credibled.statuspage.io
System access
Candidates complete checks through a secure emailed link on desktop or mobile without creating an account or attending an appointment.Read 15 Oct 2026 · credibled.com
Vulnerable-sector limitation
Credibled says it cannot issue Canadian vulnerable-sector checks; those must come from the candidate’s police service or the BC Criminal Records Review Program.Read 15 Oct 2026 · credibled.com
White-label
Candidate-facing screening pages can use a customer brand, with pricing and support boundaries scoped individually.Read 15 Oct 2026 · credibled.com

Plans and prices

API sandbox Free Free account includes documentation and a sandbox key Test without running real checks or incurring charges Read 30 Sep 2026 · credibled.com
Free account and API sandbox Free Signup and sandbox testing; sandbox results are dummy data and not billed Read 15 Oct 2026 · credibled.com
Startup programme reference checks Free for first 6 months Eligible Canadian startups; one programme per account Read 15 Oct 2026 · credibled.com
NGO reference check C$4.50, paid once Per check for eligible non-profits 50% off reference checks under the NGO Program Read 30 Sep 2026 · credibled.com
NGO reference check C$4.50, paid once per candidate Registered Canadian or US nonprofits · any number of referees · no minimum Read 15 Oct 2026 · credibled.com
Automated reference check C$9, paid once Per candidate; covers all references completed for that candidate No subscription, monthly fee, or minimum commitment Read 30 Sep 2026 · credibled.com
Reference check C$9, paid once per candidate Any number of referees included · no subscription or minimum Read 15 Oct 2026 · credibled.com
Canada Standard criminal check C$24, paid once per completed check ID verification included Read 15 Oct 2026 · credibled.com
Canada Enhanced criminal check C$32, paid once per completed check ID verification included Read 15 Oct 2026 · credibled.com
High-volume or white-label API Priced on request Scoped by volume, check mix and branding Same account rates for normal API use; resale and white-label pricing is individually scoped Read 15 Oct 2026 · credibled.com

Every Credibled plan and price →

Strong points and limits

Strong points

  • Automates reference outreach and reminders for up to 10 days.
  • Questionnaires support text and rating questions.
  • Completed references can be exported as PDFs.
  • Integrates with Bullhorn, JobAdder and Vincere.
  • Production data is encrypted at rest and in transit.

Limits

  • Social media screening is unavailable in Québec.
  • SOC 2 Type II and ISO 27001 certifications are not held.
  • Automated reference checks cost C$9.

Who it suits

Credibled identifies staffing agencies, small and mid-sized businesses, regulated employers, non-profits and startups as users. Its API and ATS integrations may suit teams connecting checks to hiring workflows.

Credibled in depth

Read the full write-up

Credibled is a background-screening service that automates reference collection and candidate verification for employers, recruiters and other organizations. It suits teams that want configurable questions, hiring-system connections and usage-based billing rather than a recurring subscription. The strongest fit is a staffing or growing HR operation; buyers with Québec social-media requirements or formal security certifications should look elsewhere.

Overview

Credibled puts reference requests, follow-up and candidate checks into one workflow. Candidates submit their referees, while the service handles outreach and reminders every 24 hours for up to 10 days. That defined chase period cuts routine administration, although organizations needing a longer campaign or a different cadence will have less control.

Its per-candidate model is practical for uneven hiring volumes: the standard check covers every reference completed for one candidate without a subscription, monthly charge or minimum commitment. A free API sandbox also gives technical teams a way to test integrations without running live checks.

Key features

Employers can create questionnaires by industry, job title or competency, mixing written responses with rating questions. This supports role-specific assessment instead of forcing every hire through a generic form. Professional email validation and same-IP flags for a candidate and referee add useful fraud indicators, but they are signals for review rather than a complete fraud decision.

Completed references can be exported as PDF files and emailed to employers, making handoff to managers or clients straightforward. A lead-generation option asks referees about potential job seekers and clients and emails the requester; that is a meaningful extra for staffing agencies, but peripheral to an employer that only needs hiring evidence.

Integrations are provided for Bullhorn, JobAdder and Vincere. The API supports custom hiring workflows, webhooks for check-status changes, and separate sandbox and production keys, so an organization can automate status handling while keeping testing apart from live data. A reporting dashboard, automated reminders and mixed reference channels round out the operational toolset.

Production data is hosted in AWS's Canada Central region and encrypted in transit and at rest. Credibled says it operates under PIPEDA and applicable provincial privacy law and follows FCRA-consistent practices for US checks. It is not currently SOC 2 Type II or ISO 27001 certified and is working toward SOC 2, a material consideration for procurement teams with certification requirements.

Pricing

PlanPriceWhat it meansAPI sandboxfreeA free account with documentation and a sandbox key for testing without live checks or charges.NGO reference checkC$4.50For eligible non-profits through the NGO Program, with 50% off reference checks.Automated reference checkC$9All references completed for that candidate; no subscription, monthly fee or minimum commitment.The CAD 9 option is the clearest choice for employers and agencies with variable demand because unused monthly capacity does not create a recurring bill. The NGO rate is substantially cheaper when eligibility applies. The free sandbox is for integration work, not production screening, so it cannot replace a paid plan for actual hiring. Plans or services beyond these published options use custom pricing.

Platforms

Credibled runs on the web and through an API. The API's webhooks and separate keys favor teams embedding checks into an ATS or internal workflow, while web access suits operators who prefer a browser-based process. Bullhorn, JobAdder and Vincere integrations reduce implementation work for users of those systems.

Who it's for

Staffing agencies can combine automated reference chasing, PDF delivery and lead generation, with ATS links that fit recruiting operations. Small and mid-sized businesses and startups get a no-commitment per-candidate option and configurable questions without buying a full recurring package. Regulated employers and non-profits benefit from the privacy positioning and NGO discount, but regulated buyers that require SOC 2 Type II or ISO 27001 should treat the current certification gap as decisive. Social-media screening is unavailable in Québec, excluding that use case there.

Pros and cons

Pros

Per-candidate billing has no subscription, monthly fee or minimum commitment, which suits fluctuating hiring volumes.

Reminders every 24 hours for up to 10 days reduce manual follow-up while preserving a clear process endpoint.

Custom questionnaires, fraud signals, PDF exports and a reporting dashboard cover both assessment and administration.

ATS integrations, webhooks and sandbox/production API keys support automated hiring workflows.

Every account receives a dedicated representative, same-day business-hour replies, a Help Centre, monitored support channel and live chat.

Cons

Québec social-media screening is unavailable, so it cannot cover that requirement.

No current SOC 2 Type II or ISO 27001 certification may block security-conscious procurement.

The 10-day reminder window and fixed 24-hour cadence may not suit unusual reference processes.

Lead generation is valuable mainly to staffing firms and adds little for hiring-only teams.

Alternatives

Reference Check Software is the broader comparison for readers still deciding among services.

Choose HiveRef instead if you want Android or iOS apps and a pay-as-you-go check priced at 4.00 AUD, with credits that never expire.

Xref Engage is for organizations already holding an Xref Enterprise subscription and willing to add a separately priced module.

HR Avatar Automated Reference Checks fits buyers who prefer prepaid bundles, from 50.00 USD for one candidate to 785.00 USD for 25.

VerifyRef suits credit-based purchasing, with five credits at 33.00 USD and credits that never expire.

VITAY is another paid option spanning web, mobile and API platforms.

Brindle Reference Checking is worth considering for a web-only service with a 90-day free trial and annual Foundation pricing.

RefNow uses credits, including one credit for up to 10 references from one candidate, with bulk discounts and subscriptions available.

The Reference Checker is a web-based paid alternative with per-user monthly billing and email and SMS reminders.

Verdict

Choose Credibled if you need configurable reference checks, ATS/API automation and a genuinely usage-based CAD price, particularly as a staffing agency, non-profit or growing employer. Look elsewhere when Québec social-media screening is essential, a certified SOC 2 Type II or ISO 27001 posture is mandatory, or your process needs reminders beyond its fixed 10-day schedule.

Verdict

Credibled pairs automated reference collection with questionnaires, exports and hiring-system integrations. Consider the Québec screening limit and the stated certification status when assessing fit.

Where Specifiction places it

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