Crewhu vs Featurebase
Crewhu
crewhu.com
Featurebase
featurebase.appSide by side
| Figure | Crewhu | Featurebase |
|---|---|---|
| Price from | $119/mo | $29/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · Customer Feedback Software | 8.4 (#12) | 9.1 (#3) |
| Integrations | Listed premium integrations include BrightGauge, IT Glue, Slack, Microsoft Teams, and custom API integrations. | Official integrations include Zapier, Intercom, Linear, Jira, ClickUp, Slack, GitHub, Segment, Discord, Zendesk, Azure DevOps and HubSpot. |
| Product | Crewhu is a customer feedback, gamification, and employee recognition platform built for MSPs. | Featurebase combines AI-powered customer support, customer feedback collection, and product announcements in one platform. |
| Security | Crewhu says it maintains policies and practices designed to support GDPR requirements for personal data collection and storage. | The site says Featurebase is audited and certified and lists GDPR, CCPA, and SOC 2. |
Plans
Featurebase
- FreeFree
- Growth$29 a month
- Professional$59 a month
- Enterprise$99 a month
In their own words
Featurebase
Featurebase brings customer support, feedback collection and product announcements into one platform. Its support tools gather in-app, email and other customer conversations in a unified inbox, with AI support tools. Teams can collect ideas through a feedback portal and widgets, let users vote, and publish a public roadmap. The help center supports AI search answers, multiple brands and content in more than 40 languages. For product updates, Featurebase offers public changelog pages with custom domains and embeddable in-app widgets. Listed integrations include Zapier, Intercom, Linear, Jira, ClickUp, Slack, GitHub, Segment, Discord, Zendesk, Azure DevOps and HubSpot. The Growth plan includes API, MCP and webhooks; webhooks cover feedback and conversation events. Featurebase also describes iOS and Android apps for customer help and notifications. The Free plan costs nothing, includes one seat and does not support AI. Growth starts at $29 a month per seat, billed yearly.