| Price from | $29/mo | $3.25/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 6 |
| Spec score · Chatbot Builders | 7.9 (#153) | 9.1 (#8) |
| Human handoff | Yes | The helpdesk supports handing conversations to staff with conversation context available to the team. |
| Integrations | Listed integrations include Shopify, HubSpot, Salesforce, Zapier, and a custom API; the Zapier listing says it connects Cribo to 6,000+ apps. | Listed integrations include Shopify, WordPress, WhatsApp, Slack, Zendesk, HubSpot, Salesforce, Notion, Zapier, Discord, Intercom, Telegram, WooCommerce, Magento, BigCommerce, Webflow, Wix, Squarespace, Zoho, Pipedrive and Freshdesk. |
| Product | Cribo is a WhatsApp Business Platform for teams to sell, support, and scale through WhatsApp. | Guzli provides customer-facing AI agents for support, sales, and product guidance across chat, email, and voice. |
| Security | Its security page describes TLS encryption in transit, encryption at rest, network isolation, and regular backups with disaster recovery procedures. | Guzli states it is GDPR compliant, independently audited for SOC 2 Type II, and built to handle protected health information under HIPAA. |
| Support | The Enterprise plan includes priority support, and the pricing page says enterprises and agencies can get dedicated onboarding. | Published plan details list priority email support on Hobby, priority support on Pro, and dedicated support for Enterprise. |
