Criteria vs Surpass SecureClient

Criteria Real-Time Video Interviewing is a web platform for live candidate interviews, combining two-way video, guided questions, scoring, recording and AI-assisted post-call review. Evaluators can use predefined questions, real-time prompts and role-specific rubrics, then rate answers, add comments and supplementary ratings, and record an overall recommendation. After a call, the service can provide a transcript, summary, categorized key moments and plain-English interview questions and answers linked to recording timestamps. Batch transcripts with speaker labels are available in English, Spanish, French, German, Japanese and Chinese. Candidates and evaluators join in a browser without downloads or account creation; multiple evaluators use separate passwordless links and scoring forms. Candidates must explicitly consent to recording and AI processing, and those AI features remain off without consent. Criteria says it supports standard ATS integrations plus API and custom connections to ATS or HRIS systems. Pricing is on request.

Surpass SecureClient is a secure browser application for delivering examinations on Windows, macOS, and iOS/iPad. It locks the examination computer so candidates cannot switch to other applications or open files. Its test driver uses encryption and other security controls to block blacklisted third-party applications. Offline assessment mode allows an exam to continue without an internet connection; completed tests are uploaded to Surpass after connectivity returns. Candidates install the application from the Launch Test screen after selecting Secure Delivery in the Surpass Platform. Surpass provides API options for linking assessment data and results with third-party services. The service is positioned for credentialing and licensure organizations, K–12 institutions, higher education, government agencies, and national testing programs. Product and technical help is available through a customer support form, while test takers are directed to their exam provider. Pricing is on request. On Windows 11, text suggestion and autocorrect settings must be disabled before launch.