Critical Mention vs Streem Social Listen

Critical Mention is an earned media monitoring suite for broadcast, online news, social media and podcasts. It monitors more than 2,500 television and radio stations worldwide, with downloadable clips and unlimited cloud storage. Broadcast reports can use custom templates and branding, and include share of voice, sentiment and publicity value metrics. Online news tracking covers millions of sources and more than 90 languages, with instant alerts and audience, publicity and geographic metrics. Reports can be scheduled or sent through RSS to tools such as Slack. Social monitoring covers Facebook, YouTube, Instagram and Twitter/X, and supports keyword searches beyond handles and hashtags. Podcast monitoring offers real-time alerts, searchable speech-to-text transcripts, editable clips and sentiment analysis. Its media contact database provides millions of records, with filtering, exports and requested human-vetted contact updates that the company says are made within 24 hours. API partners can access TV, radio and podcast content, metadata and historical archives. Search results remain available for up to 26 months. Pricing is on request; technical and account support is listed as available 24/7/365.

Streem Social Listen monitors social networks, web content, and news, with sentiment analysis for communications teams. Its stated social coverage includes Facebook, X/Twitter, Instagram, YouTube, Reddit, TikTok, and Bluesky, among others. Users can create social streams, filter material for tailored results, report on relevant mentions, and set notifications based on their preferences. Streem says the combined social and media monitoring view helps teams follow narratives across social and traditional channels and measure reach and sentiment. The related Engage tool can schedule, publish, and report on owned Facebook, Twitter, LinkedIn, and Instagram accounts. It includes a collaborative content calendar and authorisation controls so only approved posts go live; channel and post performance reports can be exported as PDFs. The service is aimed at corporate, government, and agency organisations across Australia and New Zealand. Streem was founded in 2013 and is headquartered in Sydney, Australia. The product is web-based and paid, with pricing available on request rather than displayed as a plan price. Streem says it tracks audience and journalist responses in real time and connects social activity insights to its Instant Insights dashboards.