CROSStrax vs Newgen Dynamic Case Management
CROSStrax
crosstrax.co
Newgen Dynamic Case Management
newgensoft.comSide by side
| Figure | CROSStrax | Newgen Dynamic Case Management |
|---|---|---|
| Price from | $35/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 5 | 3 |
| Spec score · Case Management Software | 8.7 (#10) | 7.4 (#102) |
| Audit trail | Yes | Yes |
| Deployment | cloud | hybrid |
| Free plan | No | No |
| Headquarters | Destin, Florida, United States | New Delhi, India |
| Case intake forms | Yes | Yes |
| Mobile apps | CROSStrax maintains iPhone and Android apps. | Yes |
| Reporting dashboards | Yes | Yes |
| Workflow automation | Zapier connects CROSStrax with thousands of popular apps without coding. | Yes |
Plans
CROSStrax
- Entry$420 a year
- Essential$780 a year
- Executive$1,260 a year
- Elite$2,340 a year
- Enterprise$3,540 a year
Newgen Dynamic Case Management
- Free TrialPrice not published
- Professional EditionPrice not published
- Enterprise EditionPrice not published
In their own words
Newgen Dynamic Case Management
Newgen Dynamic Case Management is a web-based case management product for organizing intake, workflows, records, and communications. It includes case intake forms, workflow automation, approval workflows, audit trails, and reporting dashboards. Teams can personalize the system, compose documents, and use API access. AI-assisted classification helps organize case information; retention rules, legal holds, and disposition workflows support records handling. The product also has mobile apps and a hybrid deployment model. Information can be delivered through email, SMS, WhatsApp, print, portals, mobile apps, social channels, web, archive, and FTP. Three editions are listed: Free Trial, Professional Edition, and Enterprise Edition. The trial includes 10 users, 100 GB of storage, and 50,000 API calls per month. Professional Edition includes 100 users, unlimited storage, and 100,000 API calls per month; Enterprise Edition allows unlimited users and storage, with 100,000 API calls per month. Pricing is on request. The maker is headquartered in New Delhi, India, and was founded in 1992.