CROSStrax vs Safecall Investigation Case Management
CROSStrax
crosstrax.co
Safecall Investigation Case Management
safecall.co.ukSide by side
| Figure | CROSStrax | Safecall Investigation Case Management |
|---|---|---|
| Price from | $35/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 5 | 1 |
| Spec score · Case Management Software | 8.7 (#10) | 7.5 (#91) |
| Case management | Features include evidence, contact, communication, case, billing, assignment, and report management. | Users can assign multiple investigators, set priorities and tasks, review case progress, and export reports for managers and stakeholders. |
| Headquarters | Destin, Florida, United States | Sunderland, United Kingdom |
| Software integrations | Integrations include QuickBooks, Microsoft Office, Zapier, Delvepoint, IRBsearch, email, and transcription. | The software connects with Safecall whistleblowing products or can be used standalone; the product page says complex integrations are not needed for implementation. |
Plans
CROSStrax
- Entry$420 a year
- Essential$780 a year
- Executive$1,260 a year
- Elite$2,340 a year
- Enterprise$3,540 a year
Safecall Investigation Case Management
- Investigation Case Management SoftwarePriced on request
In their own words
Safecall Investigation Case Management
Safecall Investigation Case Management is a web-based service for managing investigations arising from whistleblowing reports or workplace incidents. Teams can group related cases, assign investigators and investigation managers, set priorities and tasks, and follow progress with checklists, timelines, alerts, and dashboards. It is presented for HR, workplace, fraud, financial, criminal, health and safety investigations, as well as whistleblowing matters. Evidence storage covers pictures, audio files, and notes, while investigation managers and investigators can communicate confidentially. Users can export reports, timelines, and key metrics for senior management and audit purposes. The service can connect with Safecall whistleblowing products or run standalone; OpenAPI connections and API capabilities are available for deeper integration. It is mobile- and tablet-responsive and needs no app or installation. The portal is described as available in more than 60 translation languages. Listed safeguards include GDPR compliance, TLS 1.2, AES256 encryption, case-level role-based access controls, two-factor authentication, and regular independent penetration testing. Pricing is on request. Safecall Ltd was founded in 1999 and lists registered offices in Sunderland.