Safecall Investigation Case Management
- 1Runs onAndroid, iOS, Web
- 2Case managementYes
- 3Evidence managementYes
- 4Interview managementYes
- 5Findings & remediationYes
- 6Audit logYes
Overview
Safecall Investigation Case Management is a web-based service for managing investigations arising from whistleblowing reports or workplace incidents. Teams can group related cases, assign investigators and investigation managers, set priorities and tasks, and follow progress with checklists, timelines, alerts, and dashboards. It is presented for HR, workplace, fraud, financial, criminal, health and safety investigations, as well as whistleblowing matters. Evidence storage covers pictures, audio files, and notes, while investigation managers and investigators can communicate confidentially. Users can export reports, timelines, and key metrics for senior management and audit purposes. The service can connect with Safecall whistleblowing products or run standalone; OpenAPI connections and API capabilities are available for deeper integration. It is mobile- and tablet-responsive and needs no app or installation. The portal is described as available in more than 60 translation languages. Listed safeguards include GDPR compliance, TLS 1.2, AES256 encryption, case-level role-based access controls, two-factor authentication, and regular independent penetration testing. Pricing is on request. Safecall Ltd was founded in 1999 and lists registered offices in Sunderland.
Who it is for
It suits organisations handling whistleblowing reports or workplace investigations that need to assign investigators, preserve evidence, and export management reports. The product supports standalone use or connection with Safecall whistleblowing products.
What is good
- Groups related cases and tracks investigation progress
- Stores pictures, audio files, and notes
- Exports reports, timelines, and key metrics
- Mobile- and tablet-responsive without an app
What to know first
- Pricing is on request
- No app or installation is provided
Verdict
Safecall covers case assignment, evidence, communications, and reporting for a range of investigation types. Organisations must contact Safecall to discuss pricing and a suitable solution.
Safecall Investigation Case Management plans and pricing
All plansCompared on case management software
- Case management
- Yessafecall.co.uk
- Evidence management
- Yessafecall.co.uk
- Interview management
- Yessafecall.co.uk
- Findings & remediation
- Yessafecall.co.uk
- Audit log
- Yessafecall.co.uk
Facts
- Purpose
- Manages single or multiple investigations arising from whistleblowing reports or workplace incidents.safecall.co.uk · 3 Oct 2026
- Investigation types
- The software is presented for whistleblowing, HR, workplace, fraud, financial, criminal, health and safety investigations, and workplace incidents.safecall.co.uk · 3 Oct 2026
- Features
- Features include grouping related cases, assigning investigation managers, checklists, task management, timelines, alerts, and dashboard review of investigator performance.safecall.co.uk · 3 Oct 2026
- Evidence and communications
- It stores evidence such as pictures, audio files and notes, and supports confidential communications between investigation managers and investigators.safecall.co.uk · 3 Oct 2026
- Reporting
- Users can export reports, timelines and key metrics for senior management and audit purposes.safecall.co.uk · 3 Oct 2026
- Integrations
- The software connects with Safecall whistleblowing products or can be used standalone; the product page says complex integrations are not needed for implementation.safecall.co.uk · 3 Oct 2026
- API
- Safecall’s FAQ says it offers OpenAPI connections and API capabilities for organisations seeking deeper system integration.safecall.co.uk · 3 Oct 2026
- Delivery
- The product is a SaaS web-based solution that is mobile- and tablet-responsive, with no app or installation required.safecall.co.uk · 3 Oct 2026
- Languages
- The investigation software is described as available in more than 60 portal translation languages.safecall.co.uk · 3 Oct 2026
- Security
- The product page lists GDPR compliance, TLS 1.2 connections, AES256 encryption in transit and at rest, case-level role-based access controls, two-factor authentication and regular independent penetration testing.safecall.co.uk · 3 Oct 2026
- Standards
- The product page lists ISO 27001, HIPAA, FedRAMP, SOC 1, SOC 2, UK G-Cloud, ISO 9001 and ISO 37001.safecall.co.uk · 3 Oct 2026
- Pricing
- The product page directs prospective customers to contact Safecall to discuss their needs and find a suitable solution; it does not state a price.safecall.co.uk · 3 Oct 2026
- Company
- Safecall Ltd says it was founded in 1999 and is wholly owned by The Law Debenture Corporation; it lists registered offices in Sunderland.safecall.co.uk · 3 Oct 2026
Company
- Founded
- 1999safecall.co.uk · 28 Sept 2026
- Headquarters
- Sunderland, United Kingdomsafecall.co.uk · 28 Sept 2026
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Sources
- safecall.co.uk/service/investigation-case-management-s· checked 3 Oct 2026
- safecall.co.uk/faqs/· checked 3 Oct 2026
- safecall.co.uk/our-business/· checked 3 Oct 2026