CrowdCAD vs DispatchCore

CrowdCAD is a free, open-source dispatch platform for standby medical operations at events. Teams can create incidents, assign personnel, and track status updates. Its dashboard brings active incidents, team locations and statuses, and clinic capacities into one view. Responsive web access lets field supervisors review and update dispatch data from mobile devices, and saved venue templates support recurring events. Lite Mode provides the core workflow but excludes shared events, multiple dispatchers, venue maps, custom venues, and interface customization; administrative control is limited, and CrowdCAD server-side storage is not used. Self-hosting adds shared operations, multiple dispatchers, maps, custom venues, interface customization, and organization-managed administration. Supported backends include Firebase and PocketBase, including PocketBase on local or LAN infrastructure. Organizations managing a self-hosted deployment are responsible for authentication, access controls, backups, retention, monitoring, patching, and incident response. The guide notes that PocketBase self-hosting is not itself a substitute for a signed HIPAA BAA. CrowdCAD was created by a team within Berkeley Medical Reserve Corps for volunteer and collegiate EMS event operations, and is licensed under GNU Affero General Public License v3.0.

DispatchCore is a visual dispatch and job management tool for small field service crews, including plumbing, HVAC, electrical, and low-voltage teams. Dispatchers place jobs on technicians’ timelines with drag-and-drop scheduling and see the crew’s schedule and capacity. Technicians update job status in the mobile app, with changes reflected on the dispatch board in real time. When connectivity is unavailable, the app saves status changes and photos on the device and syncs them later. Job records can include before, during, and after photos, as well as customer signatures collected on phones. Users can create estimates and recurring schedules, then turn approved estimates into jobs. DispatchCore syncs invoices and payments with QuickBooks Online. Card payments go to the business’s Stripe account; the maker says it does not see or store card numbers and charges no platform fee during beta. The service runs on Android, iOS, and the web. A founding-member plan is listed at $39 a month, with free use during beta and no contract.