CrowdCAD vs Resgrid

CrowdCAD is a free, open-source dispatch platform for standby medical operations at events. Teams can create incidents, assign personnel, and track status updates. Its dashboard brings active incidents, team locations and statuses, and clinic capacities into one view. Responsive web access lets field supervisors review and update dispatch data from mobile devices, and saved venue templates support recurring events. Lite Mode provides the core workflow but excludes shared events, multiple dispatchers, venue maps, custom venues, and interface customization; administrative control is limited, and CrowdCAD server-side storage is not used. Self-hosting adds shared operations, multiple dispatchers, maps, custom venues, interface customization, and organization-managed administration. Supported backends include Firebase and PocketBase, including PocketBase on local or LAN infrastructure. Organizations managing a self-hosted deployment are responsible for authentication, access controls, backups, retention, monitoring, patching, and incident response. The guide notes that PocketBase self-hosting is not itself a substitute for a signed HIPAA BAA. CrowdCAD was created by a team within Berkeley Medical Reserve Corps for volunteer and collegiate EMS event operations, and is licensed under GNU Affero General Public License v3.0.

Resgrid is an open-source dispatch and operations platform that brings calls, personnel, vehicles, and communications together. Its computer-aided dispatch tools support creating, assigning, tracking, and closing calls, with notifications and reporting. Teams can manage personnel and units, schedules, maps, messages, training, and workflow automation. Workflows can send notifications through email, SMS, Slack, Teams, or Discord; call REST APIs or webhooks; and upload files to storage services. Resgrid supports Teltonika, Queclink, and Jimi/Concox vehicle GPS trackers, plus an integration path through Traccar. Five role-focused apps are available: Responder, Unit, IC, Dispatch, and BigBoard. The platform can be hosted on customer servers; Resgrid says communications use 256-bit TLS and stored data is encrypted with AES-256. The free plan supports up to 10 entities, but is limited to North American customers on the US-West data center and does not include SMS. Resgrid was founded in 2012 and is headquartered in South Lake Tahoe, California.