Crystallize vs Intershop Commerce Platform
Crystallize
crystallize.com
Intershop Commerce Platform
intershop.comSide by side
| Figure | Crystallize | Intershop Commerce Platform |
|---|---|---|
| Price from | $949/mo | A$15,000/mo |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| Linux | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 4 |
| Spec score · Headless Ecommerce Platforms | 9.2 (#2) | 8.6 (#7) |
| Spec score · Ecommerce platforms | 9.0 (#27) | 8.9 (#30) |
| Abandoned cart recovery | Yes | Yes |
| App marketplace | Yes | Yes |
| Founded | 2017 | 1992 |
| Headquarters | Skien, Telemark, Norway | Jena, Germany |
| Integrations | Official integration documentation lists payment gateways including Stripe, Klarna, Vipps, Dintero, Adyen, Mollie, Montonio, Quickpay, Two, and Razorpay. | The Integration Hub is a low-code cloud service with connectors for SAP and support for integrating other ERP systems, PIM, OMS, databases, and in-house applications. |
| Sales channels | omnichannel | omnichannel |
| Support | Particle includes community support and online docs, Atom adds a Pro SLA, and Crystal includes a dedicated engineering Slack channel, Enterprise SLA, professional services, advisory access, and roadmap access. | The subscription page lists access to a support ticket system and Knowledge Center, a two-hour response time for critical issues, and optional 24/7 Premium Support. |
Plans
Intershop Commerce Platform
- BasicA$15,000 a month
- AdvancedPriced on request
- EssentialPriced on request
- ProfessionalPriced on request
In their own words
Crystallize
Crystallize is a hosted, composable commerce platform that brings product data, content, media, and commerce into a shared model, admin, and API. Its commerce engine covers product and pricing models, subscriptions, customer hierarchies, fulfillment pipelines, and checkout analytics. APIs and webhooks connect external ERP, CRM, payment, and logistics systems. GraphQL and MCP interfaces let AI agents read catalogs, draft quotes, configure subscriptions, and fill carts. The headless platform supports frontends for web, mobile, kiosks, and other platforms; listed platforms also include API, macOS, and Windows. Crystallize lists integrations with payment gateways including Stripe, Klarna, Vipps, Dintero, Adyen, Mollie, Montonio, Quickpay, Two, and Razorpay. It offers a free plan and paid plans from $949/mo; the Atom plan is $949 a month, billed plus metering. Particle and Atom have one tenant per project, while Crystal includes three. Crystallize says it complies with GDPR and CCPA.
Intershop Commerce Platform
Intershop Commerce Platform has no write-up on Specifiction yet; its figures are above.