Crystallize vs Medusa
Crystallize
crystallize.comMedusa
medusajs.comSide by side
| Figure | Crystallize | Medusa |
|---|---|---|
| Price from | $949/mo | $29/mo |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 7 |
| Spec score · Headless Ecommerce Platforms | 9.2 (#2) | 8.0 (#13) |
| Spec score · Ecommerce platforms | 9.0 (#27) | 8.3 (#72) |
| Abandoned cart recovery | Yes | No |
| Authentication | Login is passwordless through magic links or OAuth social connections managed with AWS Cognito. | The Auth Module supports email and password, third-party and social authentication, email verification, and multifactor authentication. |
| Digital products | Yes | Yes |
| Free plan | Yes | Yes |
| Integrations | Official integration documentation lists payment gateways including Stripe, Klarna, Vipps, Dintero, Adyen, Mollie, Montonio, Quickpay, Two, and Razorpay. | The documentation lists integrations including Stripe and PayPal for payments, ShipStation for fulfillment, Sanity and Strapi for CMS, and Algolia and Meilisearch for search. |
| Sales channels | omnichannel | omnichannel |
| Paid from | 949 | 29 |
| Support | Particle includes community support and online docs, Atom adds a Pro SLA, and Crystal includes a dedicated engineering Slack channel, Enterprise SLA, professional services, advisory access, and roadmap access. | The Scale plan includes priority Cloud support, while Enterprise lists 24/7 support and a dedicated support engineer. |
| Transaction fee | varies | none |
Plans
Medusa
- Develop$29 a month
- Launch$99 a month
- Scale$299 a month
- Develop$29 a month
- Launch$99 a month
- Scale$299 a month
- EnterprisePriced on request
In their own words
Crystallize
Crystallize is a hosted, composable commerce platform that brings product data, content, media, and commerce into a shared model, admin, and API. Its commerce engine covers product and pricing models, subscriptions, customer hierarchies, fulfillment pipelines, and checkout analytics. APIs and webhooks connect external ERP, CRM, payment, and logistics systems. GraphQL and MCP interfaces let AI agents read catalogs, draft quotes, configure subscriptions, and fill carts. The headless platform supports frontends for web, mobile, kiosks, and other platforms; listed platforms also include API, macOS, and Windows. Crystallize lists integrations with payment gateways including Stripe, Klarna, Vipps, Dintero, Adyen, Mollie, Montonio, Quickpay, Two, and Razorpay. It offers a free plan and paid plans from $949/mo; the Atom plan is $949 a month, billed plus metering. Particle and Atom have one tenant per project, while Crystal includes three. Crystallize says it complies with GDPR and CCPA.
Medusa
Medusa is an open-source commerce platform for teams building custom commerce features and store operations. Its framework supports custom API endpoints, business logic, data models, workflows, automations and third-party integrations. Commerce Modules cover inventory tracking, cart totals, payments and order management; the product also lists product management, multiple sales channels, multi-warehousing, regional settings and an advanced promotion engine. Merchants use a customizable admin dashboard to configure and operate a store. Listed integrations include Stripe and PayPal for payments, ShipStation for fulfillment, Sanity and Strapi for content management, and Algolia and Meilisearch for search. Medusa can be deployed to a hosting provider or run through the maker’s managed Medusa Cloud. Cloud pricing lists a 0.0% GMV platform fee and unlimited orders, products, sales channels, regions and currencies, with usage allowances for search, email and storefront edge requests before usage charges apply. There is no transaction fee, but abandoned cart recovery is not available. The free plan is available; paid plans start at $29 a month.