CSHUBB vs Custify
CSHUBB
cshubb.com
Custify
custify.comSide by side
| Figure | CSHUBB | Custify |
|---|---|---|
| Price from | ₹26,999/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 2 | 1 |
| Spec score · Customer Success Analytics Software | 8.0 (#7) | 8.2 (#4) |
| Headquarters | India | Bucharest, Romania |
| Integrations | The site says native connectors include HubSpot, Zendesk, Jira, Google Calendar, Gmail, and Microsoft 365; the pricing page lists HubSpot, Zoho CRM, and Freshworks connectors on Growth. | Custify can import CRM, billing, support, and marketing data, and offers a native API, a JavaScript snippet, and a Segment connection. |
| Product | CSHUBB describes itself as a customer success intelligence platform for managing accounts, revenue, pipeline, playbooks, success plans, AI tools, and alerts in one workspace. | Custify is customer success software for centralizing customer data, automating workflows, reducing churn, and driving expansion. |
| Security | The security page states that CSHUBB uses PostgreSQL Row-Level Security for tenant isolation, TLS 1.2+ in transit, and AES-256 encryption at rest. | Custify states that it is SOC 2 Type 2 and ISO/IEC 27001 certified and GDPR compliant. |
| Support | The pricing page includes in-app help and feedback on every plan and priority support on Growth. | Custify lists in-app and email support and describes guided onboarding and implementation assistance. |
Plans
In their own words
CSHUBB
CSHUBB is a web-based customer success intelligence platform for managing accounts, revenue, pipeline, playbooks, success plans, AI tools, and alerts. Its GLANCE view brings account health scores, ARR, renewal dates, risk signals, and last-contact timestamps together. Momentum predicts account trajectories, including churn risk, expansion signals, win-back alerts, and notable movers. Listed native connectors include HubSpot, Zendesk, Jira, Google Calendar, Gmail, and Microsoft 365; Growth also lists Zoho CRM and Freshworks. Every plan includes offline mode and PWA installation, with account and note changes syncing when connectivity returns. Starter includes up to 10 webhook endpoints; Growth includes up to 20 with HMAC signing. CSHUBB describes tenant isolation through PostgreSQL Row-Level Security, TLS 1.2+ in transit, and AES-256 encryption at rest. AI provider keys are kept in browser local storage, and prompts go directly from the browser to providers; LM Studio runs locally. Starter costs ₹26,999 a month plus ₹2,499 per seat / month. Growth costs ₹44,999 a month plus ₹2,499 per seat / month. A 15-day trial has Growth features, limits of 2,500 accounts and 10 seats, and no credit card requirement.
Custify
Custify is customer success software for bringing customer information together, automating workflows, reducing churn, and supporting expansion. Its Customer 360 dashboard combines customer data, product usage, adoption, health scores, and lifecycle details. Teams can define custom KPIs and metrics, track trends, and monitor at-risk customers and expansion opportunities. Playbooks can send reminders and assign tasks when metrics change; CustifyAI adds conversation summaries, natural-language customer queries, account selection, and AI-assisted workflow actions. The platform can import CRM, billing, support, and marketing data through a native API, JavaScript snippet, and Segment connection. Named integrations include Salesforce, HubSpot, Stripe, Chargebee, Recurly, Intercom, Help Scout, and Zendesk. Custify states that it maintains active GDPR compliance and ISO 27001 certification, and hosts customer data in Germany. Concierge Onboarding typically takes about four weeks and includes integration help, live training, a dedicated customer success manager, and post-launch support. Pricing is on request; a free trial is available.