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SPECIFICTION
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CSHUBB

cshubb.com

From ₹26,999/mo Free trial Web
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Spec score 8.0 #7 of 21 in Customer Success Analytics Software

What it is

CSHUBB is a web-based customer success intelligence platform for managing accounts, revenue, pipeline, playbooks, success plans, AI tools, and alerts. Its GLANCE view brings account health scores, ARR, renewal dates, risk signals, and last-contact timestamps together. Momentum predicts account trajectories, including churn risk, expansion signals, win-back alerts, and notable movers. Listed native connectors include HubSpot, Zendesk, Jira, Google Calendar, Gmail, and Microsoft 365; Growth also lists Zoho CRM and Freshworks. Every plan includes offline mode and PWA installation, with account and note changes syncing when connectivity returns. Starter includes up to 10 webhook endpoints; Growth includes up to 20 with HMAC signing. CSHUBB describes tenant isolation through PostgreSQL Row-Level Security, TLS 1.2+ in transit, and AES-256 encryption at rest. AI provider keys are kept in browser local storage, and prompts go directly from the browser to providers; LM Studio runs locally. Starter costs ₹26,999 a month plus ₹2,499 per seat / month. Growth costs ₹44,999 a month plus ₹2,499 per seat / month. A 15-day trial has Growth features, limits of 2,500 accounts and 10 seats, and no credit card requirement.

Spec sheet

Product
CSHUBB describes itself as a customer success intelligence platform for managing accounts, revenue, pipeline, playbooks, success plans, AI tools, and alerts in one workspace.Read 29 Sep 2026 · cshubb.com
Intended users
The site says CSHUBB is built for customer success teams and highlights BFSI, healthcare, and data-conscious SaaS teams.Read 29 Sep 2026 · cshubb.com
Integrations
The site says native connectors include HubSpot, Zendesk, Jira, Google Calendar, Gmail, and Microsoft 365; the pricing page lists HubSpot, Zoho CRM, and Freshworks connectors on Growth.Read 29 Sep 2026 · cshubb.com
Security
The security page states that CSHUBB uses PostgreSQL Row-Level Security for tenant isolation, TLS 1.2+ in transit, and AES-256 encryption at rest.Read 29 Sep 2026 · cshubb.com
Compliance
CSHUBB says its architecture aligns with SOC 2, GDPR, and ISO 27001 frameworks.Read 29 Sep 2026 · cshubb.com
Support
The pricing page includes in-app help and feedback on every plan and priority support on Growth.Read 29 Sep 2026 · cshubb.com
Headquarters
IndiaRead 28 Sep 2026 · cshubb.com
AI predictions
Momentum provides account trajectory predictions, including churn risk, expansion signals, win-back alerts, and biggest movers.Read 29 Sep 2026 · cshubb.com
AI privacy
The security page says individual AI provider keys are kept in browser local storage and AI prompts go directly from the browser to the provider; LM Studio runs locally.Read 29 Sep 2026 · cshubb.com
AI providers
The pricing page lists Groq, Claude, and Gemini on Starter, and adds LM Studio on Growth for offline AI.Read 29 Sep 2026 · cshubb.com
Offline access
Offline mode and PWA installation are included in every plan, with account and note changes syncing when connectivity returns.Read 29 Sep 2026 · cshubb.com
Portfolio view
GLANCE presents account health scores, ARR, renewal dates, risk signals, and last-contact timestamps in one view.Read 29 Sep 2026 · cshubb.com
Trial limits
The 15-day trial unlocks Growth features and is limited to 2,500 accounts and 10 seats, with no credit card required.Read 29 Sep 2026 · cshubb.com
Webhooks
Starter includes up to 10 webhook endpoints, while Growth includes up to 20 endpoints with HMAC signing.Read 29 Sep 2026 · cshubb.com

Plans and prices

Starter ₹26,999 a month ₹26,999/month + ₹2,499 per seat / month 1,000 accounts included · no seat cap · +250 accounts @ ₹999/mo, max 3 stacks (1,750 total) · 3 AI tools · 4 alert types Read 29 Sep 2026 · cshubb.com
Growth ₹44,999 a month ₹44,999/month + ₹2,499 per seat / month 2,500 accounts included · no seat cap · +250 accounts @ ₹999/mo, unlimited stacks · 5 AI tools · 11 alert types Read 29 Sep 2026 · cshubb.com

Every CSHUBB plan and price →

Strong points and limits

Strong points

  • GLANCE surfaces account health, ARR, renewals, and risk signals.
  • Momentum predicts churn risk and expansion signals.
  • Offline mode and PWA installation come with every plan.
  • Growth includes up to 20 webhook endpoints with HMAC signing.
  • Trial requires no credit card.

Limits

  • Starter and Growth both add ₹2,499 per seat / month.
  • Trial is limited to 2,500 accounts and 10 seats.
  • Starter includes 1,000 accounts.
  • Web-based platform only.

Who it suits

CSHUBB suits customer success teams tracking account health, renewals, revenue, and risk signals. The maker highlights BFSI, healthcare, and data-conscious SaaS teams.

Verdict

CSHUBB combines account oversight and trajectory predictions with offline access and named CRM and productivity connectors. The per-seat charge applies on top of both listed monthly plan prices, and the trial has account and seat limits.

Where Specifiction places it

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