Tech riderRev. 30 Sept 2026
- 1Runs onself-hosted, Web
- 2CostsFree plan · paid from $99/mo
- 3Renewal risk analyticsYes
- 4Expansion analyticsYes
- 5Engagement analyticsYes
- 6Data source depthsingle-source
6 lines stated Written from the maker's own pages: accountlens.ai
Overview
AccountLens is ranked #4 of 21 in customer success analytics software on Specifiction. It runs on Self-hosted, Web. There is a free plan. Paid plans start at $99/mo.
AccountLens plans and pricing
All plansSelf-hosted Free MIT-licensed · you provide and manage infrastructure · community support accountlens.ai · 30 Sept 2026
Starter Free Up to 1,000 tracked users · up to 10 accounts · 5 GB event storage · 30-day data retention · community support accountlens.ai · 30 Sept 2026
Growth $99/mo $99/mo Up to 5,000 tracked users · unlimited accounts · 50 GB event storage · unlimited data retention · AI-powered signals · client-ready sharing · email support · Slack alerts accountlens.ai · 30 Sept 2026
Scale $249/mo $249/mo Up to 25,000 tracked users · unlimited accounts · 200 GB event storage · account-level funnels · custom health score weights · SSO / SAML · priority support · dedicated onboarding · US/EU data residency accountlens.ai · 30 Sept 2026
Compared on customer success analytics software
- Free plan
- Yesaccountlens.ai
- Renewal risk analytics
- Yesaccountlens.ai
- Expansion analytics
- Yesaccountlens.ai
- Engagement analytics
- Yesaccountlens.ai
- Data source depth
- single-sourceaccountlens.ai
Facts
- Product
- AccountLens describes itself as an open-source product analytics platform built for B2B Customer Success teams.accountlens.ai · 30 Sept 2026
- Account health
- It scores account health using product activity, feature adoption, and engagement trends.accountlens.ai · 30 Sept 2026
- Churn signals
- It surfaces accounts whose activity drops below their historical engagement baseline.accountlens.ai · 30 Sept 2026
- Adoption and funnels
- It tracks feature adoption by account and offers account-level funnel analytics.accountlens.ai · 30 Sept 2026
- Sharing
- It can generate password-protected, read-only customer success dashboards for clients or stakeholders.accountlens.ai · 30 Sept 2026
- Integration
- The site says product events connect through a Segment webhook and are attributed to accounts.accountlens.ai · 30 Sept 2026
- License and hosting
- The site says the full codebase is MIT-licensed and can be self-hosted on the customer's infrastructure.accountlens.ai · 30 Sept 2026
- Data control
- For self-hosted use, the maker says product analytics stay on the customer's infrastructure.accountlens.ai · 30 Sept 2026
- Managed hosting
- Managed hosting offers US/EU data residency selection on the Scale plan.accountlens.ai · 30 Sept 2026
- Support
- The pricing page lists community support for Starter, email support for Growth, and priority support for Scale.accountlens.ai · 30 Sept 2026
- Limits
- The listed managed plans cap tracked users at 1,000 for Starter, 5,000 for Growth, and 25,000 for Scale.accountlens.ai · 30 Sept 2026
- Intended users
- The maker describes the product as built for B2B Customer Success teams and says it can also be used by CS and product teams.accountlens.ai · 30 Sept 2026
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Where it ranks on Specifiction
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Sources
- accountlens.ai· checked 30 Sept 2026