CTM Conversation Intelligence vs ExecVision
CTM Conversation Intelligence
ctm.com
ExecVision
execvision.ioSide by side
| Figure | CTM Conversation Intelligence | ExecVision |
|---|---|---|
| Price from | $79/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 1 |
| Spec score · Speech Analytics Software | 8.0 (#4) | 7.7 (#7) |
| Company | CTM says Laure and Todd Fisher founded the company in 2011 and remain involved in its daily operations. | ExecVision says co-founders David Stillman and Steve Richard created the platform in 2015. |
| Founded | 2011 | 2015 |
| Headquarters | Millersville, Maryland, United States | Arlington, Virginia, United States |
| Integrations | The pricing page lists integrations including HubSpot, Facebook, Reddit, Yext, Salesforce, Zoom, Calendly, and Gong across its plans. | The integrations directory lists systems including Salesforce, HubSpot, Microsoft Dynamics, Zoom, Microsoft Teams, Five9, and RingCentral. |
| Mobile app | CTM Phone is described as a mobile softphone for calls, chat, and SMS, and its app page links to a mobile app. | The ExecVision mobile app is available for Android and iOS and lets users search, listen to, view, and annotate conversations. |
| Security | CTM says it encrypts its platform using TLS and stores recordings, transcriptions, logs, and other call data on encrypted volumes. | ExecVision states that it is SOC 2 Type II compliant, meets GDPR requirements as a Processor, and undergoes penetration testing at least annually. |
| Support | CTM says all customers have 24/7 access to its support hub and ticketing system, while live phone and chat support is available on Marketing Pro and Sales Engage. | The company provides ongoing service from implementation through renewal and holds quarterly business reviews with customers. |
Plans
CTM Conversation Intelligence
- Marketing Lite$79 a month
- Marketing Pro$179 a month
- Sales Engage$329 a month
- Enterprise$1,999 a month
In their own words
CTM Conversation Intelligence
CTM Conversation Intelligence uses AI-powered call analysis to help sales and marketing teams identify customer needs and work with conversation data. Teams can listen to recordings, read transcriptions, or apply customizable prompts to analyze transcripts. Sentiment analysis can help identify ideal audiences and low-quality conversations, while automatic tags and scores report on lead quality and team performance beyond call volume.
Live Conversations provides transcripts during active calls and chats, and Whisper lets a coach guide an agent privately. Described automations include using call scores as Google Ads conversions, triggering voicemail follow-up, and escalating off-script calls to managers. Conversation Intelligence is included in Marketing Pro, which costs $179 a month, billed monthly, and includes 3,000 transcribed minutes and custom AskAI analysis. CTM lists Android, iOS, web, and API access. There is no free plan.
ExecVision
ExecVision analyzes customer conversations to help teams identify insights and guide coaching. It ingests, transcribes, and evaluates voice and web conference interactions using AI, machine learning, and deep learning. Users can search conversation content and metadata, while Smart Alerts can flag activity involving selected words, phrases, accounts, or opportunities. Performance Dashboards track conversation quality, performance, and coaching activity for reps, managers, and executives. Coaching Plans help managers locate performance gaps, with AI suggesting skills and behaviors to address. Custom scorecards can support quality assurance, compliance, certification, and sales workflows. Conversation Libraries organize interactions for training, onboarding, and upskilling, and can save conversations automatically when triggers are met. Android and iOS apps let users search, listen to, view, and annotate conversations; a Chrome extension captures web-based recordings and can be switched off. Integrations include Salesforce, HubSpot, Microsoft Dynamics, Zoom, Microsoft Teams, Five9, and RingCentral. ExecVision is paid, with pricing on request.