CUSI Utility Billing vs MuniSoft Utility Billing and Receivables
CUSI Utility Billing
cusi.comMuniSoft Utility Billing and Receivables
munisoft.caSide by side
| Figure | CUSI Utility Billing | MuniSoft Utility Billing and Receivables |
|---|---|---|
| Price from | $0.35/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| Windows | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 2 | 1 |
| Spec score · Utility Billing Software | 8.6 (#2) | 7.6 (#12) |
| Founded | CUSI was founded in 1984. | MuniSoft says it has served local governments with municipal software since 1985. |
| Headquarters | Jonesboro, Arkansas, USA | Regina, Saskatchewan, Canada |
| Reporting | UMS creates templates and reports, while UB4 adds a report writer for saved custom reports and dashboards. | The product sheet says the program can export usage statistics for rate setting and revenue planning. |
| Security | CUSI states that its products use latest encryption standards, follow NIST guidelines, and are PCI, FIPS, and SOC 2 attested. | MuniSoft’s Security Module controls individual users’ rights to view, add, change or delete records across applications in its financial suite. |
| Support | CUSI offers phone, email, and online chat support and reports a 60-minute average response time. | MuniSoft's products page says the first year of support and training are included in the purchase price, with ongoing or additional services available on request. |
| What it does | CUSI provides customer information and utility billing software for water, sewer, electricity, natural gas, storm-water, refuse and other services. | Bills water, sewer, hydro, gas and other utilities using multi-tier rate structures. |
Plans
CUSI Utility Billing
- CIS Utility Billing$0.35 a month
- Utility Billing (UB4 or UMS)Priced on request
MuniSoft Utility Billing and Receivables
- Utility Billing and ReceivablesPriced on request
In their own words
CUSI Utility Billing
CUSI Utility Billing provides utility billing and customer information software. It offers UMS as an on-premise option and UB4 as a hosted, browser-based application available wherever there is an internet connection. UMS supports customer management, services and devices, work orders, billing schedules, payments, and reporting. UB4 includes a report writer for custom reports and dashboards. The CWP customer portal lets customers review usage and payment history, pay bills, register for services, and set communication preferences. MMRS supports meter reading from internet-enabled devices and wireless uploads to CUSI billing applications. CUSI lists more than 100 integrations across work management, accounting, identity verification, metering, and print systems, as well as custom integrations and APIs. The software supports water, sewer, electricity, natural gas, storm water, refuse, and other utility services. CUSI states that its products use current encryption standards, follow NIST guidelines, and are PCI, FIPS, and SOC 2 attested; it also announced a SOC 2 Type II audit. Pricing is available on request.
MuniSoft Utility Billing and Receivables
MuniSoft Utility Billing and Receivables has no write-up on Specifiction yet; its figures are above.