Custify vs Togile CRM
Custify
custify.comTogile CRM
togile.comSide by side
| Figure | Custify | Togile CRM |
|---|---|---|
| Price from | — | ₹3,000/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 1 | 5 |
| Spec score · Proactive Customer Retention Software | 8.3 (#2) | 8.3 (#3) |
| Spec score · Customer Revenue Optimization (CRO) Software | 8.4 (#2) | 8.4 (#3) |
| AI features | CustifyAI offers conversation summaries, natural-language customer queries, account selection, and AI-assisted workflow actions. | Yes |
| Automation | Custify offers automated playbooks and custom tasks triggered by customer actions. | Togile describes AI workflows that score and route leads, send messages, and update forecasts without human triggers. |
| Integrations | Custify can import CRM, billing, support, and marketing data, and offers a native API, a JavaScript snippet, and a Segment connection. | The company says the platform has 100+ native integrations and provides REST APIs and webhooks. |
| Product | Custify is customer success software for centralizing customer data, automating workflows, reducing churn, and driving expansion. | Togile CRM is an AI-native CRM for managing contacts, deals, pipeline, and revenue signals. |
| Support | Custify lists in-app and email support and describes guided onboarding and implementation assistance. | The company says enterprise customers receive 24/7 support with named engineers. |
Plans
Togile CRM
- StartupFree
- Growth₹36,000 a year
- Business₹11,999 a month
- EnterprisePriced on request
- StartupPrice not published
In their own words
Custify
Custify is customer success software for bringing customer information together, automating workflows, reducing churn, and supporting expansion. Its Customer 360 dashboard combines customer data, product usage, adoption, health scores, and lifecycle details. Teams can define custom KPIs and metrics, track trends, and monitor at-risk customers and expansion opportunities. Playbooks can send reminders and assign tasks when metrics change; CustifyAI adds conversation summaries, natural-language customer queries, account selection, and AI-assisted workflow actions. The platform can import CRM, billing, support, and marketing data through a native API, JavaScript snippet, and Segment connection. Named integrations include Salesforce, HubSpot, Stripe, Chargebee, Recurly, Intercom, Help Scout, and Zendesk. Custify states that it maintains active GDPR compliance and ISO 27001 certification, and hosts customer data in Germany. Concierge Onboarding typically takes about four weeks and includes integration help, live training, a dedicated customer success manager, and post-launch support. Pricing is on request; a free trial is available.
Togile CRM
Togile CRM manages contacts, deals, sales pipelines, and revenue signals, with AI features for scoring leads and guiding pipeline work. Its visual pipeline includes real-time lead scores on a 0–100 scale, next-action intelligence, and revenue forecasting. AI workflows can score and route leads, send messages, and update forecasts without human triggers. The platform also lists marketing automation, more than 100 native integrations, REST APIs, and webhooks. It is available on the web, iOS, and Android, with offline mode in the mobile apps. The Startup plan is free for up to five users and 10,000 records. Growth costs ₹36,000 per year for up to 15 users and 1,00,000 records; Business costs ₹11,999 per month for up to 100 users and 3,00,000 records. Those paid-plan prices are listed for clients in India. Enterprise has unlimited users, with price not listed. Togile says it is ISO 27001 certified and VAPT assessed, and describes AES-256 encryption at rest, TLS 1.3 in transit, role-based access, and immutable audit logs.