Custom Donations vs Donorbox
Custom Donations
customdonations.com
Donorbox
donorbox.orgSide by side
| Figure | Custom Donations | Donorbox |
|---|---|---|
| Price from | $400/mo | $80/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 4 | 4 |
| Spec score · Nonprofit Payment Processing Software | 8.3 (#11) | 9.2 (#1) |
| Integrations | The integrations page lists Stripe, PayPal, Chariot for donor-advised funds, and CRM integrations including Salesforce, HubSpot, Bloomerang, DonorPerfect, NationBuilder, and Planning Center. | Official integrations include Salesforce, Blackbaud, HubSpot, Rock RMS, Bloomerang, Kindful, Little Green Light, Neon One, Salsa and Planning Center. |
| Payment methods | The features page lists cards, ACH, Apple Pay, Google Pay, Cash App, PayPal, Venmo, cryptocurrency, and donor-advised funds, and says it accepts payments from 135+ countries with real-time currency conversion. | Stripe and PayPal integrations support 52-plus currencies and methods including Apple Pay, Google Pay, Amazon Pay, Venmo, ACH, SEPA, iDEAL, Bancontact, BACS and PADs. |
| Support | The contact page lists phone support at (864) 707-0099 and [email protected]. | Premium includes 24/7 priority support, an Enterprise Customer Success Manager, and guided onboarding. |
Plans
Custom Donations
- Basic — FixedFree
- Basic — Risk-FreeFree
- Pro — Starter$4,800 a year
- Pro — Advanced$12,500 a year
Donorbox
- StandardFree
- Donorbox Live Kiosk (Standard/Pro first device)$80 a month
- Pro$150 a month
- PremiumPriced on request
In their own words
Custom Donations
Custom Donations has no write-up on Specifiction yet; its figures are above.
Donorbox
Donorbox provides fundraising tools for nonprofit organizations, including customizable donation forms that can be embedded on an organization’s website. Listed formats include donation pages, recurring donations, peer-to-peer fundraising, crowdfunding, memberships, events, and text-to-give. QuickDonate lets donors save payment information for repeat giving. Donorbox says checkout supports 52+ currencies and 15 languages, and its donor CRM features include segmentation and giving insights. Listed integrations include Salesforce, Blackbaud, HubSpot, Mailchimp, QuickBooks, WordPress, Stripe, and PayPal; API access is listed on Pro. Payment options through Stripe and PayPal include Apple Pay, Google Pay, Amazon Pay, Venmo, ACH, SEPA, iDEAL, Bancontact, BACS, and PADs. Donorbox says it is PCI DSS Level 1 compliant and has SOC 2 Type I and Type II certifications. It also says payment data is tokenized and credit card information is not stored on its servers. Standard is free, with platform fees of 2.95%–3.95% and payment processing fees applying. Pro costs $150 a month, with platform fees of 1.75%–2% and processing fees applying.