Customer Alliance vs ReviewTrackers
Customer Alliance
customer-alliance.comReviewTrackers
reviewtrackers.comSide by side
| Figure | Customer Alliance | ReviewTrackers |
|---|---|---|
| Price from | €108/mo | $89/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 5 | 4 |
| Spec score · Online Reputation Management Software | 7.3 (#39) | 8.6 (#11) |
| Spec score · Review Management Software | 7.3 (#134) | 9.2 (#4) |
| Founded | 2009 | The company was founded in 2012 and launched its web product in January 2013. |
| Free plan | No | No |
| Headquarters | Berlin, Germany | ReviewTrackers is headquartered in Chicago, Illinois. |
| Request channels | email_and_sms | |
| Monitoring alerts | Yes | Yes |
| AI response assistance | Yes | Yes |
| Review sources | Google,Booking.com,Expedia,HolidayCheck,Tripadvisor,Yelp,Customer Alliance | Google,Facebook,Yelp,Tripadvisor,Healthgrades,Vitals,and 100+ additional sources |
| Review display widgets | Yes | Yes |
Plans
Customer Alliance
- Core€108 a month
- Growth€217 a month
- Pro€257 a month
- EnterprisePrice not published
- EnterprisePriced on request
ReviewTrackers
- Customizable Reputation Management Experience$89 a month
- Data OnlyPriced on request
- EssentialPriced on request
- StarterPriced on request
In their own words
Customer Alliance
Customer Alliance has no write-up on Specifiction yet; its figures are above.
ReviewTrackers
ReviewTrackers is a paid reputation-management service for businesses monitoring customer feedback and improving customer experiences. It gathers reviews from Google, Facebook, Yelp, Tripadvisor, Healthgrades, Vitals, and more than 100 additional sources. Businesses can request reviews by email and SMS, receive monitoring alerts, use AI response assistance, and publish review display widgets. Starter includes alerts, dashboards, review and feedback requests, review responding, and unlimited users. Essential adds experience analysis and competitor insights. Data Only combines review data from more than 100 sources for analysis in a platform chosen by the customer. Add-ons include local listings, local search rank, managed services, white label, employer brand, and App Store packages. Integrations include Google Business Profile, Apple Maps, Hootsuite, and OpenTable. The service runs on web, iOS, and Android. Pricing is on request, paid annually per location per month, with no free plan.