CustomerCatalyst vs SaaSy
CustomerCatalyst
customercatalyst.ioSaaSy
hellosaasy.aiSide by side
| Figure | CustomerCatalyst | SaaSy |
|---|---|---|
| Price from | 1,990 NOK/mo | $49/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 3 | 7 |
| Spec score · Customer Health Score Software | 7.9 (#6) | 7.8 (#9) |
| Integrations | Listed integrations include HubSpot, Salesforce, Pipedrive, Dynamics 365, Slack, Microsoft Teams, Zendesk, Intercom, Gmail, Outlook, Segment and Mixpanel. | The integrations page lists Stripe, Slack, Gmail, Microsoft 365, Google and Outlook calendar sync, Twilio, ADP, Gusto, BambooHR, Rippling, Plaid, webhooks, and API as available. |
| Security | CustomerCatalyst states that it follows SOC 2 and GDPR and uses encryption at rest and in transit, role-based access control, audit logs and European hosting. | The privacy policy states that stored data is encrypted with AES-256, browser-to-server traffic uses TLS 1.2 or higher, and tenant data is isolated at database level. |
| Support | Support includes 24/7 assistance through a private Slack channel, email and phone, plus a dedicated Customer Success Manager. | All plans include US-based email support; Scale adds priority Slack and phone support. |
Plans
CustomerCatalyst
- Starter1,990 NOK a month
- Growth4,990 NOK a month
- Scale9,990 NOK a month
SaaSy
- Starter$49 a month
- Union & Labor Compliance: up to 50 members$99 a month
- Growth$199 a month
- Union & Labor Compliance: up to 250 members$249 a month
- Payroll processing after beta$294 a month
- Scale$399 a month
- Union & Labor Compliance: 250+ membersPriced on request
In their own words
CustomerCatalyst
CustomerCatalyst has no write-up on Specifiction yet; its figures are above.
SaaSy
SaaSy is a business back office combining CRM, projects, invoicing, customer health, finance, compliance, payroll, hiring, and document tools. Its homepage describes the product as being in open beta and built for contractors, unions, and agencies. Customer-health scores range from 0 to 100, using signals such as product usage, support, payment behavior, and expansion patterns. Users can ask plain-English questions, with responses citing customer records. A closed-won deal can create a prefilled delivery project; a deal or project can also become an invoice with a Stripe payment link. Listed integrations include Stripe, Slack, Gmail, Microsoft 365, calendar sync with Google and Outlook, Twilio, ADP, Gusto, BambooHR, Rippling, Plaid, webhooks, and an API. The desktop app syncs a computer folder and supports offline changes, and the site can be installed as a phone web app on iPhone, iPad, and Android. Starter costs $49 a month; annual billing is offered and saves 20%.