CustomerLabs CDP vs JENTIS
CustomerLabs CDP
customerlabs.com
JENTIS
jentis.comSide by side
| Figure | CustomerLabs CDP | JENTIS |
|---|---|---|
| Price from | $129/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 3 |
| Spec score · Event Tracking Software | 8.5 (#5) | 7.4 (#16) |
| Headquarters | Middletown, Delaware, USA | Vienna, Austria |
| Integrations | The integrations page advertises 200+ integrations, including Meta, Google, TikTok, Klaviyo, and HubSpot. | JENTIS says it integrates with more than 130 marketing and analytics platforms. |
| Support | Growth and agency plans include email support with a six-hour first response, while annual plans include WhatsApp support with a three-hour first response. | JENTIS advertises 24/7 emergency support and enterprise-grade service-level agreements. |
| Target customers | CustomerLabs positions itself for performance marketers and businesses including ecommerce, lead generation, SaaS, finance, health, travel, and agencies. | The Core plan is described as server-side tracking and tag management for small to medium-sized websites. |
Plans
CustomerLabs CDP
- Growth$129 a month
- Agency Lite$499 a month
- Agency Premium$999 a month
JENTIS
- CorePriced on request
- EnterprisePriced on request
- ProfessionalPriced on request
In their own words
CustomerLabs CDP
CustomerLabs CDP brings first-party data together from websites, CRM systems, backend tools, point-of-sale systems, and offline sources, then helps teams activate it. Its operating layer combines server-side tracking, enhanced conversions, identity resolution, signal engineering, and conversions APIs. It supports 30+ data sources and 25+ activation destinations without engineering, and advertises 200+ integrations, including Meta, Google, TikTok, Klaviyo, and HubSpot. Teams can create static or dynamic audience segments and sync them to advertising, analytics, and marketing destinations. Events move through server-side APIs, with controls for destination-specific event selection, schema mapping, identity formatting, and delivery logs. Privacy tools include PII hashing and masking, regional data residency, audit logs, and role-based access. CustomerLabs states that it uses TLS 1.2+ in transit and encryption at rest, and supports several compliance frameworks. Collection is available on Android, iOS, and web, with a JavaScript tracking API and mobile tracking API. Growth starts at $129/mo + GST, and a 14-day trial is available; there is no free plan.
JENTIS
JENTIS is a tag management and data collection platform for gathering, processing, and activating first-party data. Its architecture combines client-side and server-side collection. Data can be anonymized, pseudonymized, or enriched before being sent to other platforms, and JENTIS says it connects with more than 130 marketing and analytics platforms. Essential Mode provides fallback tracking of basic traffic data when cookie consent is rejected. Core lists unlimited data destinations, Professional adds a Mobile App SDK, and Enterprise includes features such as SSO, enterprise support, and dedicated infrastructure. JENTIS states that its platform is designed for GDPR, ePrivacy, and CCPA compliance, with EU infrastructure certified under ISO 27001:2023. It advertises 24/7 emergency support, service-level agreements, and more than 99.9% uptime with real-time monitoring. Setup requires a lightweight snippet and DNS A-record. Pricing is on request and no free plan is listed.