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Customermates vs Letfold

Customermates

customermates.com

Letfold

letfold.com

Side by side

FigureCustomermatesLetfold
Price from€12/mo£29/mo
Free planYes—
Free trialYesYes
Open sourceYes—
WebYesYes
LinuxYes—
iOS—Yes
Android—Yes
APIYes—
Self-hostedYes—
Plans published64
Spec score · Property Management CRM Software9.2 (#3)8.0 (#14)
Free planYesNo
HeadquartersMannheim, GermanyLondon, United Kingdom
ProductCustomermates is an AI-native CRM for small client-facing teams, combining configurable CRM records with external or built-in AI assistance.Letfold combines lettings, sales, property management and compliance in one system for UK letting and estate agents.

Plans

Customermates

  • Starter€12 a month
  • Pro€29 a month
  • Business€69 a month
  • EnterprisePrice not published
  • Self-HostedFree
  • EnterprisePriced on request

Customermates pricing →

Letfold

  • Starter£29 a month
  • Pro£79 a month
  • Agency£199 a month
  • Custom enterprisePriced on request

Letfold pricing →

In their own words

Customermates

Customermates has no write-up on Specifiction yet; its figures are above.

Visit customermates.com

Letfold

Letfold combines lettings, sales, property management, and compliance in one system for UK estate and letting agents. Tenants, landlords, and contractors can use shared tenancy records to handle repairs, approve quotes, and follow job updates. Compliance tracking for gas, EICR, EPC, HMO licensing, Right-to-Rent, and deposit protection is included in every plan. The system also includes lead capture, a leasing pipeline, contact history, and SMS messaging, and runs on Android, iOS, and the web. Integrations listed include Stripe, GoCardless, Xero, Twilio SMS, TDS, Google Calendar, Rightmove, Zoopla, and OnTheMarket. Starter supports 50 properties for £29/month or £290/year; Pro supports 500 for £79/month or £790/year; Agency supports 5,000 for £199/month or £1,990/year. A custom enterprise plan is listed for portfolios over 5,000 properties. Every plan includes a 30-day trial without a payment card at signup. Customers can export records as JSON and documents; data is retained for 90 days after cancellation.

Visit letfold.com