CustomGPT.ai vs Shelf
CustomGPT.ai
customgpt.aiShelf
shelf.ioSide by side
| Figure | CustomGPT.ai | Shelf |
|---|---|---|
| Price from | $99/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · AI Knowledge Base Software | 8.5 (#9) | 6.8 (#32) |
| Compliance | The company states that CustomGPT.ai is SOC 2 Type 2 certified and GDPR compliant. | Shelf’s Trust Center lists SOC 2, PCI DSS SAQ A, GDPR, CCPA, EU AI Act, NIST CSF 2.0, and HIPAA under compliance. |
| Integrations | Listed integrations include Google Drive, SharePoint, OneDrive, Dropbox, Confluence, Zendesk, WordPress, HubSpot, Notion, YouTube, Shopify, and Zapier. | The integrations page lists connectors including SharePoint, Salesforce Knowledge, Confluence, Notion, ServiceNow, and Intercom. |
| Product | CustomGPT.ai is a no-code platform for building business AI agents that answer questions using an organization’s own content. | Shelf turns enterprise documents, files, and other knowledge sources into structured, contextualized information for people and AI. |
| Security | The security page states that data is encrypted in transit with SSL and at rest with 256-bit AES encryption. | Shelf’s technology page states that it is SOC 2 Type II certified and uses TLS 1.2+ in transit and AES-256 encryption at rest. |
| Support | The pricing page describes Enterprise as including white-glove onboarding, continuous training, and a dedicated solutions engineering and account team. | Shelf’s Salesforce app guide directs customers to their Shelf Account Manager or [email protected] for assistance. |
Plans
CustomGPT.ai
- Standard$99 a month
- Premium$499 a month
- EnterprisePriced on request
In their own words
CustomGPT.ai
CustomGPT.ai has no write-up on Specifiction yet; its figures are above.