CustomsLink vs DutyDeclared

CustomsLink provides businesses with digital customs clearance and border documentation through self-service and managed services. Its declarations cover import and export, safety and security, and goods movement. Self-service customers can prepare import and export entries step by step on the online platform, with support available seven days a week. Managed Customs customers send commercial documents to the team, which handles the customs work and additional formalities. The Haulier Border Toolkit supports ENS and EXS declarations, port passes such as GMR, PBN, ELO and Portbase, and MUCRs. Platform tools include supply-chain collaboration with managed access rights, real-time declaration tracking, an audit trail, document archiving, reporting and declaration replication. API integration is available, specified for high-volume Haulier Border Toolkit customers. Self-service training includes a Microsoft Teams session for up to five people. CustomsLink says it serves businesses in the UK, Northern Ireland, Republic of Ireland and EU, from sole traders to large enterprises. Export and import entry prices require an enquiry; TAD transit pricing includes TAD, and a trader guarantee is needed.

DutyDeclared is a cloud-based platform for preparing, validating, managing and submitting UK customs import declarations to HMRC through the CDS API. It extracts structured information from invoices, packing lists, export declarations and transport documents to populate declaration fields. Its Quick Editor lets users review uncertainties and edit HS codes or VAT, with totals syncing automatically. Validation checks fields against current trade regulations and flags risks related to UK/EU compliance, origin, value and documents.

Users can submit declarations to HMRC CDS, receive status notifications, track submissions, maintain audit trails and make amendments. AI assists with document extraction and HS commodity code classification, but users must review and verify its suggestions. The platform integrates with HMRC CDS through the official API using OAuth 2.0 and offers API access for third-party integrations. The free tier advertises 10 entries each month. Starter costs £250 a month and offers a 14-day trial; Professional costs £850 a month. Enterprise pricing is custom. The platform is aimed at importers, exporters, customs brokers, freight forwarders and trade teams.