CUX vs Lucky Orange
CUX
cux.io
Lucky Orange
luckyorange.comSide by side
| Figure | CUX | Lucky Orange |
|---|---|---|
| Price from | €290/mo | $32/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 4 | 9 |
| Spec score · Customer Service Screen Recording Software | 8.4 (#6) | 8.1 (#8) |
| Spec score · Session Replay Software | 8.4 (#13) | 8.2 (#17) |
| Spec score · Heatmap and session replay tools | 7.9 (#43) | 8.3 (#28) |
| Free plan | No | No |
| Integrations | The mobile page names iOS, Android, React Native, and Flutter SDK support; it also says exclusions can be managed via Google Tag Manager. | Listed integrations include Shopify, BigCommerce, Magento, HubSpot, Google Analytics, ClickFunnels, Unbounce, Webflow, Google Tag Manager, Optimizely and Zapier. |
| Product | CUX combines web and mobile behavioral analytics with UX consultancy to help teams identify friction and improve digital experiences. | Lucky Orange combines heatmaps, funnels, session recordings and Discovery AI to help identify what to fix on a website. |
| Security | CUX states that behavioral data is encrypted with TLS 1.2+ in transit and AES-256 at rest and stored in ISO 27001-certified EEA data centers. | Lucky Orange says it has implemented security measures to protect personal data from loss, misuse and alteration, but does not guarantee security during transmission or storage. |
| Support | Business+ includes one hour of monthly expert support, while Enterprise includes priority technical support and strategic check-ins. | The subprocessors list identifies HelpScout as the customer support provider. |
Plans
CUX
- Business+€290 a month
- Business +€290 a month
- EnterprisePriced on request
- Full-Service AnalyticsPriced on request
Lucky Orange
- Build$32 a month
- Grow$72 a month
- Expand$199 a month
- Scale$839 a month
- EnterprisePriced on request
- Build$384 a year
- Grow$864 a year
- Expand$2,388 a year
- Scale$10,068 a year
In their own words
Lucky Orange
Lucky Orange has no write-up on Specifiction yet; its figures are above.