| Price from | €290/mo | $19.99/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 4 | 3 |
| Spec score · Customer Service Screen Recording Software | 8.4 (#6) | 7.9 (#9) |
| Spec score · Session Replay Software | 8.4 (#13) | 8.0 (#20) |
| Spec score · Heatmap and session replay tools | 7.9 (#43) | 8.2 (#32) |
| Free plan | No | Yes |
| Headquarters | Wrocław, Poland | Kuala Lumpur, Malaysia |
| Integrations | The mobile page names iOS, Android, React Native, and Flutter SDK support; it also says exclusions can be managed via Google Tag Manager. | Reactflow offers plugins for WordPress and Shopify and says its tracking code supports JavaScript frameworks and single-page applications. |
| Product | CUX combines web and mobile behavioral analytics with UX consultancy to help teams identify friction and improve digital experiences. | Reactflow provides website analytics focused on conversion optimization, including visitor recordings, heatmaps, funnel analytics, bug tracking and feedback collection. |
| Security | CUX states that behavioral data is encrypted with TLS 1.2+ in transit and AES-256 at rest and stored in ISO 27001-certified EEA data centers. | Reactflow says each service runs in its own container and server transmissions use AES256-CBC encryption. |
| Support | Business+ includes one hour of monthly expert support, while Enterprise includes priority technical support and strategic check-ins. | The contact page says product support is handled by email rather than phone, and the team replies within three business days. |
