Cvent vs RunSignup

Cvent is an event registration product for web and mobile, supporting in-person, virtual, hybrid and webinar events. Registration features include branded websites, drag-and-drop design, email marketing, payments, reporting and AI workflows. The wider offering lists ticketing, onsite check-in, attendee apps and email, exhibitor tools, polls and Q&A. Attendee Hub includes a mobile event app and virtual experiences. Registration can be tried for free, but pricing is provided by quote and no plan prices are listed. Professional includes 15 user logins; Enterprise includes all user logins and lists MFA, SSO, task management, budget management and resource management. Cvent supports pricing and transactions in more than 130 global currencies and says customers receive 24/7 support from its client services team. Its stated security credentials include certification against ISO/IEC 27001 and ISO/IEC 27701, and audits under SOC 1 and SOC 2 Type II. Attendee data is encrypted in transit with TLS 1.2 and at rest with AES-256, and payment processing is PCI DSS compliant.

RunSignup provides registration and event-management tools for endurance events, covering race marketing, fundraising, and race-day work. Participants can sign up through mobile-friendly registration, while organizers manage participants through administrator and self-service options. Each race receives a customizable website and email marketing with unlimited contacts and sends at no charge. Events can collect donations during registration or checkout and create individual or team fundraiser pages. The RaceDay CheckIn App supports event check-in. An open API and Zapier integration connect with other applications, including Salesforce, DonorPerfect, and Mailchimp through Zapier. Event reports can be exported to CSV, Google Sheets, Excel, PDF, Mailchimp, Dropbox, Hy-Tek, Webscorer.com, and Build Bib Labels. RunSignup says its payment platform is PCI Level 1 compliant and that participant data is not sold or shared beyond the event owner or director. Free events have no processing fee for a $0 cart. Paid-event fees are set per cart: 6% plus $1 up to $249.99, 5% plus $1 from $250 to $999.99, and 4% plus $1 at $1,000 or more. Fees may be paid by participants, absorbed by the event, or split evenly. There are no subscriptions, monthly fees, or long-term contracts.