CX Impact vs cxomni
CX Impact
maxshelukhanov.rucxomni
cxomni.netSide by side
| Figure | CX Impact | cxomni |
|---|---|---|
| Price from | Free | €2,000/mo |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 2 | 2 |
| Spec score · Customer Journey Mapping Software | 8.9 (#1) | 7.7 (#13) |
| Integrations | Installation is documented for Codex, Claude Code, OpenCode, and DeepSeek Harness. | The mapping tool page names Jira and ServiceNow as examples of ticketing system integrations for workflows from task creation to execution. |
Plans
In their own words
CX Impact
CX Impact is a portable skill for AI agents that turns supplied documents, process descriptions, and numbers into visual maps. It can produce customer journey maps, service blueprints, process maps, AS IS / TO BE comparisons, and sales funnels. Its maker names product managers, analysts, designers, and service teams as intended users. Results include interactive HTML, editable JSON, and a source snapshot; the viewer can export SVG, and funnels can also export CSV. The HTML opens without a server or CX Impact account. Installation instructions cover Codex, Claude Code, OpenCode, and DeepSeek Harness. The code is MIT-licensed and costs nothing; AI agent and model usage depend on the user's plan. Map creation runs in the user's agent environment with the selected model provider, while generated HTML makes no network requests. Quantitative funnels need user-provided data and metric definitions, and the viewer has no visual editor.